What are the responsibilities and job description for the Medical Front Desk Receptionist – Bilingual (English/Spanish) position at Larlo Behavioral Services?
Medical Front Desk Receptionist – Bilingual (English/Spanish)
Job Description
LarLo Behavioral Services is seeking a professional, organized, and dependable Bilingual Medical Front Desk Receptionist to join our team.
The ideal candidate will have previous experience working in a medical office, excellent customer service skills, and the ability to manage multiple administrative responsibilities in a fast-paced clinical environment.
Key Responsibilities
- Greet patients and provide excellent customer service.
- Answer incoming phone calls and respond to patient inquiries.
- Schedule, confirm, and manage patient appointments.
- Verify patient insurance eligibility and benefits.
- Collect copayments, outstanding balances, and other patient payments.
- Maintain accurate patient demographic and insurance information.
- Assist with patient registration, check-in, and check-out.
- Maintain patient records and ensure HIPAA compliance.
- Communicate effectively with providers, clinical staff, and management.
- Perform additional administrative duties as assigned.
Requirements
- Bilingual in English and Spanish (Required).
- Knowledge of medical terminology and insurance verification.
- Strong organizational and multitasking skills.
- Excellent communication and customer service skills.
- Ability to maintain professionalism and patient confidentiality.
- Basic computer proficiency.
Preferred Qualifications
- Experience working in a behavioral health or mental health clinic.
- Familiarity with medical billing, copayments, and patient balances.
- Experience with insurance authorizations and referrals.
Compensation
- Starting pay: $16.00 per hour
- Full-time position.
- Opportunity for professional growth.
How to Apply
Interested candidates are encouraged to submit their resume for consideration.
We look forward to welcoming a qualified and motivated individual to our team!
Pay: $15.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $15 - $16