What are the responsibilities and job description for the Front Desk Receptionist position at Green Mountain Healthcare Services LLC?
The Front Desk Clerk is responsible for greeting visitors, answering and directing telephone calls, managing front-office communications, assisting with scheduling and administrative tasks, and supporting the hospice team with day-to-day office operations. Because hospice care involves patients and families who may be experiencing significant emotional challenges, this role requires exceptional compassion, patience, discretion, and professionalism.
Responsibilities:
- Provide administrative support, such as scheduling appointments and managing phone calls.
- Follow HIPAA guidelines to maintain patient confidentiality.
Qualifications:
- Strong attention to detail and excellent organizational skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Ability to work well within a team and collaborate effectively.
Skills:
- Excellent communication skills to effectively interact with healthcare providers and patients.
- Ability to provide exceptional patient service and care during interactions.
Job Type: Full-time
Expected hours: 40.0 per week
Benefits:
- Paid time off
Work Location: In person