Front Desk Receptionist

180 Massage Therapy is looking for a friendly, dependable, and motivated receptionist to join our team. We are looking for someone who provides excellent customer service, can multitask in a busy environment, and takes pride in creating a welcoming experience for every client.

Qualifications

· Strong customer service and communication skills

· Excellent time-management skills

· Ability to multitask and stay organized

· Friendly, professional, and welcoming personality

· Dependable and punctual

· Comfortable answering phones and communicating with clients

· Comfortable promoting and selling services, memberships, enhancements, and gift certificates

· Able to work independently and take initiative

· Team-oriented with a positive attitude

Responsibilities

· Answer incoming phone calls professionally

· Return all missed phone calls in a timely manner

· Greet clients as they arrive and provide a warm, welcoming experience

· Offer clients water, tea, and directions to the restroom

· Inform clients about current promotions and services

· Promote and explain memberships, massage enhancements, gift certificates, and other services, Sell products

· Rebook clients for their next appointment before they leave

· Check clients out and process payments

· Call clients to confirm upcoming appointments

· Help maintain an organized appointment schedule

· Keep the front desk and reception area clean and professional

· Check the restroom regularly and make sure it is clean and fully stocked

· Restock office supplies, including candies, teas, linens/sheets, toilet paper, and other necessary items

· Help maintain adequate supply inventory and Product Inventory

· Promote 180 Massage Therapy and our services to family, friends, and the community

· Support the massage therapists and management with daily office needs

What We’re Looking For

The ideal candidate understands that the receptionist is an important part of the client experience. We want someone who is attentive, takes initiative, notices what needs to be done without always being asked, and is comfortable recommending services that can benefit our clients.

Customer service and professionalism are extremely important at 180 Massage Therapy.

Starting Pay: $8.00 per hour

If you are dependable, outgoing, organized, and enjoy helping people, we would like to hear from you

Pay: From $8.00 per hour

Benefits:

• Employee discount
• Professional development assistance

Work Location: In person

Salary : $8