Office Clerk - FT

About the Role:

The Office Clerk at Larkin Community Hospital plays a vital role in ensuring the smooth and efficient operation of administrative functions within the healthcare environment. This position is responsible for managing a variety of clerical tasks that support patient services, staff coordination, and record keeping. The successful candidate will contribute to maintaining accurate documentation, facilitating communication between departments, and supporting the overall workflow of the hospital. By handling routine office duties with precision and professionalism, the Office Clerk helps create an organized and welcoming environment for both patients and staff. Ultimately, this role is essential in supporting the hospital’s mission to provide high-quality healthcare services through effective administrative support.

Minimum Qualifications:

• Basic computer proficiency, including familiarity with Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with discretion.

Preferred Qualifications:

• Previous experience working in a healthcare or hospital setting.
• Additional training or certification in office administration or medical office assistance.
• Bilingual abilities to assist a diverse patient population.

Responsibilities:

• Perform general clerical duties including filing, photocopying, scanning, and data entry to maintain accurate patient and administrative records.
• Answer and direct phone calls, respond to inquiries, and provide information to patients, visitors, and hospital staff in a courteous and professional manner.
• Assist with scheduling appointments, managing calendars, and coordinating meetings to support clinical and administrative teams.
• Prepare and distribute correspondence, reports, and other documents as needed to facilitate communication within the hospital.
• Maintain office supplies inventory and ensure that all office equipment is functioning properly to support daily operations.

Skills:

The Office Clerk utilizes strong organizational and multitasking skills daily to manage a variety of administrative tasks efficiently, ensuring that patient and hospital records are accurate and up to date. Effective communication skills are essential for interacting with patients, healthcare professionals, and team members, facilitating smooth information flow and problem resolution. Proficiency with computer applications, including data entry and document preparation, supports the timely completion of clerical duties and helps maintain digital records. Attention to detail is critical when handling confidential information and managing schedules to avoid errors that could impact patient care. Preferred skills such as familiarity with medical terminology and EHR systems enhance the clerk’s ability to support clinical staff and improve overall operational efficiency.