Veterinary Receptionist/Client Services Representative

Job Summary
Join our veterinary team as a Veterinary Receptionist and Client Services Representative, where your energetic and compassionate approach will make a difference in the lives of our clients and ranchers. In this role, you will be the friendly face and organized voice of our practice, ensuring seamless communication, appointment scheduling, and client engagement. Your enthusiasm and attention to detail will help create a welcoming environment that fosters trust and confidence. This paid position offers an exciting opportunity to grow your veterinary knowledge while delivering exceptional animal care experiences.

Responsibilities

• Greet clients professionally and compasionately by phone and in person.
• Ability to learn or knowledge of Veterinary Software - Pluse (EVet).
• Schedule apppoitments.
• Handle medical collections and billing processes transparently, explaining charges clearly to clients.
• Maintain relevant medical records by obtaing client and animal information within the software program.
• Facilitate communication regarding animal health concerns between veterinarians and clients.
• Support laboratory procedures by preparing samples or assisting with basic tests as needed
• Complete documents for animals traveling out of state.
• Reliable attendance and puntuality.

Qualifications

• Previous experience in veterinary reception or client service roles is preferred but not required.
• Familiarity with veterinary terminology, medical collections, and laboratory procedures is a plus
• Knowledge or prior experience with horses and/or livestock is preferred.
• Excellent communication skills with the ability to explain procedures clearly and compassionately to clients
• A proactive attitude with the flexibility to handle multiple responsibilities in a fast-paced environment

Join us in providing outstanding veterinary care by combining your energetic spirit with your dedication to animals. We have been an established clinic since 1974 and pride ourselves on a loyal client base by providing services to farms and ranches, as well as in clinic treatment. We are committed to fostering a supportive workplace where your skills grow. Large Animal Practice is committed to partnering with our clients to ensure the success and the well-being of their animals, by providing quality, compasionate, affordable veterinary care for horse owners and ranchers on the central coast.

Job Type: Full-time

Pay: $19.50 - $24.50 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Salary : $20 - $25