What are the responsibilities and job description for the Corporate Housing Account Manager position at Landing?
About Us
We’re redefining home, and setting a new standard of living. One apartment at a time.
Landing is a membership network of fully furnished apartments across the United States. Our Members get access to rent our professionally designed homes for a minimum of 30 days and can stay as long as they’d like, with only a 2-weeks’ notice required if they’d like to move. As a Member there are no long-term obligations, no security deposits, and no application fees. We bundle utilities and the internet to allow seamless transition from one home to another.
About The Role
We’re looking for a Corporate Housing Account Manager to join our team and assist with managing our top corporate clients. As a Corporate Housing Account Manager, you’ll own and manage our larger national accounts and assist with a variety of back end administrative tasks. You will also work with leadership to help enhance this new crucial function of the team.
What You’ll Do
Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!
We’re redefining home, and setting a new standard of living. One apartment at a time.
Landing is a membership network of fully furnished apartments across the United States. Our Members get access to rent our professionally designed homes for a minimum of 30 days and can stay as long as they’d like, with only a 2-weeks’ notice required if they’d like to move. As a Member there are no long-term obligations, no security deposits, and no application fees. We bundle utilities and the internet to allow seamless transition from one home to another.
About The Role
We’re looking for a Corporate Housing Account Manager to join our team and assist with managing our top corporate clients. As a Corporate Housing Account Manager, you’ll own and manage our larger national accounts and assist with a variety of back end administrative tasks. You will also work with leadership to help enhance this new crucial function of the team.
What You’ll Do
- Build, maintain, and expand relationships with top national clients
- Handle and address incoming reservation requests
- Work with Landing’s Field Operations team to schedule move-ins, home inspections, and address occupant changes
- Compile Arrival Information for Corporate Clients
- Follow up on outstanding balances from invoiced clients
- Collaborate with Field Operations teams on addressing maintenance issues
- Assist VP with special projects in order to further streamline our business processes
- 3 years of professional experience
- Previous customer service experience
- Strong organizational skills
- Ability to multitask and problem solve multiple issues at once
- Strong communication skills, both written and verbal
- Fearless, self-motivated and hardworking
- Ability to work in a fast-paced environment
- Self-starter comfortable working with a sense of urgency
- Tech-savvy - familiarity with Slack
- Fluent in English with strong written and verbal communication skills
- Ability to work daily at our corporate headquarters in Birmingham, AL
Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!
- Solid compensation package stock options
- $55,000 base bonus potential
- Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
- We’ve got you covered with a 401(k) plan and access to ImmediatePay
- Feel relaxed with super generous PTO policy
- Opportunities for upward mobility - we want you to grow with us!
- Explore and travel comfortably with 7 free nights in a Landing home per year
- Employee perks for temporary or indefinite stays when you choose to live with Landing