Student Support Specialist, Title III

Job Summary

The Student Support Specialist, Title III supports the Title III Strengthening Institutions Program (SIP): Embracing Individual Paths and Unique Backgrounds by assisting STEM majors with persistence, re-enrollment, and academic progress. This position emphasizes responsive student support, academic navigation assistance, program participation, and accurate documentation to support student success initiatives.

Special Note: We are unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

Essential Job Functions

• Conduct outreach to STEM students to support retention and academic progress.
  
• Assist students with success planning, follow-ups, and ongoing case tracking.
  
• Guide students who stopped enrollment through re-enrollment processes and academic transitions.
  
• Provide assistance with academic and institutional procedures as needed.

• Assist students with course planning questions and credit transfer inquiries.
  
• Provide guidance on financial aid processes and institutional resources.
  
• Facilitate connections with campus offices that support student academic needs.

• Support workshops, study skills sessions, mentoring activities, and other student success events.
  
• Participate in training related to student engagement practices and institutional support strategies.

• Maintain accurate records of outreach, student contacts, and case documentation.
  
• Work with the Data Analytics Specialist to assist with tracking and reporting requirements.
  
• Provide support to the Director in completing program-related administrative tasks.

Minimum and Desired Qualifications

• Bachelor’s degree in education, counseling, social work, human services, or a related field.
  
• Experience working with a range of student populations.
• Effective communication and organizational skills.
• Effective follow-up and time management skills.
• Ability to work collaboratively with multiple departments.

• Experience in higher education student services, advising, retention, or case management.
• Experience supporting STEM student success initiatives.

Supplemental Information

• Understanding of college student support services and academic progress strategies.
  
• Knowledge of academic policies and institutional procedures.
  
• Case management, advising, and documentation skills.
  
• Clear oral and written communication.
  
• Ability to coordinate student activities and workshops.
  
• Ability to establish rapport with students and campus partners.
  
• Ability to manage multiple responsibilities with accuracy.
  
• Ability to work independently and as part of a team.

• Prolonged periods of sitting at a desk and working on a computer.
  
• Frequent use of hands for typing, data entry, and operating office equipment.
  
• Occasional standing, walking, and moving between campus offices or buildings.
  
• Ability to communicate effectively in person, by phone, and via electronic communication.
  
• Ability to lift and carry materials weighing up to 15 pounds (e.g., files, workshop materials, event supplies).

Lamar University is An Equal Opportunity Employer

Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.