Sales Manager

Position Overview

Manage, develop, and execute sales activities to drive business growth, expand market presence, and build strong customer relationships.

Key Responsibilities

• Identify and develop new customers and target markets aligned with company capabilities.
• Build and maintain strong customer relationships and serve as the primary point of contact.
• Represent the organization with customer quality, engineering, purchasing, and management teams.
• Document customer interactions and provide meeting and travel reports.
• Oversee the estimating process to ensure timely quotations and follow-up activities that support new business acquisition.
• Manage customer service activities to ensure accurate order entry, contract review, and ERP system compliance.
• Develop and maintain business development pipelines, sales forecasts, and management reports.
• Analyze sales trends and market conditions to identify growth opportunities.
• Create and implement strategic sales plans that support company objectives.
• Review market pricing and customer requirements to ensure competitive positioning.
• Prepare quotations, sales contracts, and RFQ documentation.
• Communicate customer feedback and market intelligence to management.
• Negotiate long-term agreements and commercial terms with customers.
• Collaborate with engineering, quality, operations, and other departments to support customer requirements.
• Coordinate participation in trade shows, industry events, and business development activities.
• Maintain and update sales presentations and marketing materials.
• Support continuous improvement initiatives and perform other duties as assigned.

Qualifications

Education

• Bachelor's degree in Business, Marketing, Engineering, or a related field preferred.

Experience

• Minimum of 4 years of sales, business development, account management, or related experience.
• Manufacturing industry experience preferred.

Skills

• Strong communication, presentation, and negotiation skills.
• Proven ability to develop customer relationships and close new business opportunities.
• Experience with ERP systems preferred.
• Proficiency in Microsoft Office Suite.
• Strong analytical, organizational, and problem-solving abilities.

Preferred Knowledge

• Experience working within ISO 9001, AS9100, or IATF 16949 quality environments.
• Familiarity with quoting processes, contract review, forecasting, and customer account management.

Work Environment

• Regular travel to customer locations, trade shows, and industry events as required.
• Combination of office and manufacturing environment.
• Ability to sit, stand, walk, drive, and use standard office equipment for extended periods.

Equal Opportunity Statement

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.