Restaurant Service Manager

Job Overview

We are seeking an experienced and dynamic Restaurant Service Manager to oversee daily operations in a fast-paced dining environment. The ideal candidate will possess strong leadership skills, extensive knowledge of food service management, and a passion for delivering exceptional customer experiences. This role involves managing staff, ensuring food safety standards, and maintaining efficient restaurant operations to uphold the establishment's reputation for quality service and culinary excellence.

Responsibilities

• Lead and supervise restaurant staff, including hiring, training, and evaluating team members to ensure high performance and excellent customer service.
• Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling.
• Control inventory levels, monitor stock supplies, and coordinate with vendors for timely replenishment.
• Ensure compliance with food safety regulations, sanitation standards, and health codes.
• Supervise shift management, coordinate staff schedules, and ensure smooth service during peak hours.
• Handle customer inquiries, resolve complaints promptly, and foster a welcoming atmosphere for guests.
• Assist in budgeting, cost control, and overall food management to maximize profitability.
• Conduct staff training sessions on food production, customer service skills, and operational procedures.
• Support event catering, banquet services, or bar operations as needed within the restaurant setting.

Requirements

• Proven experience in food service management within quick service & fast food or casual dining environments; fine dining or hotel experience is a plus.
• Strong background in food preparation, kitchen management, and culinary operations.
• Familiarity with POS systems such as Aloha POS and Micros POS; cash handling experience required.
• Demonstrated leadership skills with supervising experience in hospitality or restaurant settings.
• Excellent customer service skills with the ability to manage staff training & development effectively.
• Knowledge of food safety standards, inventory control, budgeting, and food industry best practices.
• Ability to manage shift schedules efficiently while maintaining high-quality service standards.
• Previous experience in managing a bar or catering services is advantageous.
• Strong communication skills with the ability to interview candidates and lead team meetings confidently. This position offers an exciting opportunity for a motivated professional passionate about hospitality management to lead a vibrant restaurant team while ensuring exceptional dining experiences for guests.

Job Type: Full-time

Pay: From $50,281.85 per year

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person

Salary : $50,282