Front of House Manager

Overview

We are seeking an experienced and dynamic Front of House Manager to lead our hospitality team in delivering exceptional customer service in a fast-paced restaurant environment. The ideal candidate will possess strong leadership skills, extensive food service management experience, and a passion for creating memorable dining experiences. This role involves overseeing daily operations, managing staff, ensuring food safety standards, and maintaining high levels of customer satisfaction. The Front of House Manager will play a key role in fostering a positive work environment and upholding the restaurant's reputation for excellence.

Responsibilities

• Supervise and coordinate front-of-house staff, including servers, hosts, and bartenders, ensuring efficient shift management and team performance
• Oversee food service operations, including food preparation, presentation, and ensuring adherence to quality standards
• Manage POS systems for order processing and cash handling with accuracy
• Conduct staff training and development to enhance service quality, food handling procedures, and safety standards
• Monitor inventory control to ensure adequate stock levels while minimizing waste
• Maintain compliance with food safety regulations and sanitation standards across all front-of-house activities
• Handle customer inquiries, complaints, and feedback professionally to ensure high guest satisfaction
• Assist with budgeting, cost control, and operational planning to optimize restaurant performance
• Support catering, banquet events, or special functions as needed to expand service offerings
• Lead by example in hospitality management practices, fostering a welcoming atmosphere for guests and staff alike

Skills

• Proven management experience within fine dining establishments
• Strong leadership skills with a background in team management, training & development, and supervising staff
• Extensive knowledge of food industry standards including food safety, handling, and production processes
• Proficiency with POS systems such as Toast and Micros POS; cash handling experience required
• Excellent customer service skills with the ability to resolve issues promptly and professionally
• Experience in restaurant management, including shift management, kitchen management, and hospitality operations
• Familiarity with inventory control, budgeting, and food cost analysis
• Culinary experience or kitchen management background is highly desirable
• Ability to manage multiple priorities efficiently in a fast-paced environment
• Strong communication skills with the ability to interview candidates and lead staff meetings effectively

This position offers an exciting opportunity for a dedicated hospitality professional to lead a vibrant team while ensuring exceptional guest experiences. The successful candidate will demonstrate leadership qualities that inspire staff performance and uphold the highest standards of food service management.

Job Type: Full-time

Pay: From $46,556.95 per year

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person

Salary : $46,557