What are the responsibilities and job description for the Patient Care Coordinator / Esthetician position at LA ViE MD?
Patient Care Coordinator and Esthetician
LA ViE MD is a fast growing, physician led medical spa seeking a polished, driven, and highly organized Patient Care Coordinator and Esthetician to support the success of our Dublin location. This is a full time, on site dual role ideal for someone who enjoys aesthetics, wellness, sales, and creating an elevated patient experience.
The right candidate will be the first and last impression of LA ViE MD while also supporting esthetic services, front office operations, clinic flow, and the day to day needs of a growing practice. This role is especially important during the opening phase of the clinic, so we are seeking someone who is flexible, proactive, polished, and excited to help build something exceptional.
Licensed estheticians are strongly encouraged to apply. Training is available for the right candidate.
Responsibilities
Serve as the first point of contact for all patients and leads, delivering a warm, professional, and luxury level experience
Convert incoming leads into booked consultations and treatments through prompt, polished, and effective follow up
Manage scheduling, confirmations, rescheduling, and patient communication to support provider productivity and smooth clinic flow
Provide a high level patient experience from check in to check out
Educate patients on services, memberships, skincare, and products in a consultative and professional manner
Support patient retention through proactive follow up, rebooking, and ongoing relationship building
Assist with front office operations, administrative tasks, inventory organization, and maintaining a clean and elevated clinic environment
Support opening and closing duties, clinic setup, and the operational needs of a new and growing medical spa
Perform esthetic services if licensed and trained, based on clinic needs and role development
Assist with events, community outreach, and marketing efforts that support brand awareness and patient growth
Qualifications
Two or more years of experience in sales, client service, hospitality, aesthetics, luxury retail, wellness, or another high touch client facing environment preferred
Strong communication skills and ability to build rapport with patients in a polished and professional manner
Highly organized, dependable, proactive, and comfortable multitasking in a fast paced setting
Strong interest in aesthetics, skincare, wellness, and patient experience
Ability to support both front office and hands on clinic needs as the practice grows
Esthetician license strongly preferred
Aesthetics experience preferred but not required for the right candidate
Training available for the right candidate who is aligned with the brand, role, and growth goals of the practice
Compensation And Benefits
This is an hourly, non exempt position. Pay is typically $22.00 to $24.00 per hour based on experience, plus monthly bonus opportunities tied to both new and existing patients. Additional incentives are available and full bonus details will be discussed during the interview process.
Full time, non exempt employees are eligible for benefits and may also receive discounts on products and services.
Schedule and Location
Full time, on site
Dublin, California
Tuesday through Saturday
9:00 AM to 6:00 PM
This is a firm full time position. Part time availability is not being considered at this time.
LA ViE MD is a fast growing, physician led medical spa seeking a polished, driven, and highly organized Patient Care Coordinator and Esthetician to support the success of our Dublin location. This is a full time, on site dual role ideal for someone who enjoys aesthetics, wellness, sales, and creating an elevated patient experience.
The right candidate will be the first and last impression of LA ViE MD while also supporting esthetic services, front office operations, clinic flow, and the day to day needs of a growing practice. This role is especially important during the opening phase of the clinic, so we are seeking someone who is flexible, proactive, polished, and excited to help build something exceptional.
Licensed estheticians are strongly encouraged to apply. Training is available for the right candidate.
Responsibilities
Serve as the first point of contact for all patients and leads, delivering a warm, professional, and luxury level experience
Convert incoming leads into booked consultations and treatments through prompt, polished, and effective follow up
Manage scheduling, confirmations, rescheduling, and patient communication to support provider productivity and smooth clinic flow
Provide a high level patient experience from check in to check out
Educate patients on services, memberships, skincare, and products in a consultative and professional manner
Support patient retention through proactive follow up, rebooking, and ongoing relationship building
Assist with front office operations, administrative tasks, inventory organization, and maintaining a clean and elevated clinic environment
Support opening and closing duties, clinic setup, and the operational needs of a new and growing medical spa
Perform esthetic services if licensed and trained, based on clinic needs and role development
Assist with events, community outreach, and marketing efforts that support brand awareness and patient growth
Qualifications
Two or more years of experience in sales, client service, hospitality, aesthetics, luxury retail, wellness, or another high touch client facing environment preferred
Strong communication skills and ability to build rapport with patients in a polished and professional manner
Highly organized, dependable, proactive, and comfortable multitasking in a fast paced setting
Strong interest in aesthetics, skincare, wellness, and patient experience
Ability to support both front office and hands on clinic needs as the practice grows
Esthetician license strongly preferred
Aesthetics experience preferred but not required for the right candidate
Training available for the right candidate who is aligned with the brand, role, and growth goals of the practice
Compensation And Benefits
This is an hourly, non exempt position. Pay is typically $22.00 to $24.00 per hour based on experience, plus monthly bonus opportunities tied to both new and existing patients. Additional incentives are available and full bonus details will be discussed during the interview process.
Full time, non exempt employees are eligible for benefits and may also receive discounts on products and services.
Schedule and Location
Full time, on site
Dublin, California
Tuesday through Saturday
9:00 AM to 6:00 PM
This is a firm full time position. Part time availability is not being considered at this time.
Salary : $22 - $24