What are the responsibilities and job description for the Patient Care Coordinator (PCC) position at Piedmont Implant and Oral Surgery?
Do you enjoy making people feel genuinely welcome?
We're more than an oral surgery office — we're part of the community. Our patients are our neighbors, friends, and families, and we believe their experience starts the moment they walk through our door.
We're looking for someone who understands that how you greet someone, how you help them through a tough moment, and how you say goodbye can shape their entire visit.
What We're Looking For
Here's what we're hoping to find:
- You notice the little things. You remember someone's name, follow up after their visit, or catch when they seem a bit off and offer some reassurance.
- You take pride in doing things right. Whether it's double-checking the schedule or helping someone understand their insurance, you're thoughtful and thorough.
- You're calm when things get busy. When the phones are ringing and patients are checking in, you keep things running smoothly.
- You're kind, even on the tough days. A warm smile and a genuine tone go a long way — and you know how much it matters.
A Day in the Role
- Welcome patients and help them feel at home
- Coordinate the schedule and manage appointments
- Answer questions with patience and clarity
- Communicate with our clinical team to keep the day flowing
- Handle payments and insurance with accuracy
- Keep records organized and secure
Your Background
Experience in a dental or medical office is a plus — but it's not everything. What really matters is your character. If you've worked in retail, hospitality, customer service — and you know how to take care of people — you'll do just fine.
About Us
We're a startup oral surgery office on a mission to change how patients experience specialty care. Our modern practice is built around comfort, efficiency, and kindness, and we believe great patient care starts at the front desk.
What You Can Expect From Us
- Supportive team that's got your back
- Ongoing learning – we'll train you, and we'll grow together
- Meaningful work – every day, you'll play a part in someone's care
- Real benefits – health coverage, paid time off, retirement support
- Flexibility – we respect life outside the office
Interested?
Send us your resume and tell us about a time you went out of your way to help someone. It could be anything — at work, at home, or in your neighborhood. We want to get a feel for who you are, not just where you've worked.
We personally review every application.
Job Type: Full-time
Pay: $28.00 - $35.00 per hour
Benefits:
- 401(k)
- Continuing education credits
- Health insurance
- Paid sick time
- Retirement plan
- Uniform allowance
Work Location: In person
Salary : $28 - $35