What are the responsibilities and job description for the Laquinta Roanoke-Hollins Night Auditor position at La Quinta Inns & Suites?
Job Summary
We are looking for a reliable and customer-focused Night Auditor to join our hotel team. The Night Auditor is responsible for providing exceptional guest service during overnight hours while completing daily financial and accounting tasks to ensure accurate reporting and a smooth transition to the next business day.
Responsibilities
- Welcome guests and complete check-ins and check-outs.
- Answer phones, respond to guest requests, and resolve concerns professionally.
- Balance and reconcile daily financial transactions.
- Process payments, post charges, and prepare end-of-day reports.
- Audit guest accounts for accuracy.
- Maintain security by monitoring hotel entrances and public areas.
- Complete overnight paperwork and administrative tasks.
- Communicate important information to the morning management team.
- Ensure the lobby and front desk remain clean, organized, and welcoming.
Qualifications
- High school diploma or equivalent required.
- Previous hotel front desk or customer service experience preferred but not required.
- Basic computer and cash-handling skills.
- Strong attention to detail and accuracy.
- Excellent communication and problem-solving skills.
- Ability to work independently during overnight hours.
- Reliable attendance and punctuality.
Preferred Skills
- Experience with hotel property management systems (PMS)
- Microsoft Office proficiency
- Basic accounting or bookkeeping knowledge
- Strong organizational skills
- Professional appearance and positive attitude
Benefits
- Competitive hourly pay
- Paid training
- Flexible scheduling
- Employee hotel discounts
- Career advancement opportunities
Schedule
- Overnight shift (11:00 PM–7:00 AM)
- 8-hour shifts
- Weekends and holidays as needed
Why Join Our Team?
We value teamwork, professionalism, and exceptional guest service. If you enjoy working independently, have strong organizational skills, and want to build a career in hospitality, we'd love to hear from you.
How to Apply
Apply through Indeed or submit your resume in person. Qualified candidates will be contacted to schedule an interview.
We are an Equal Opportunity Employer and welcome applicants from all backgrounds.
Pay: $14.00 - $16.00 per hour
Work Location: In person
Benefits:
Employee Discounts, Job Training, Family Medical LeaveSalary : $14 - $16