Network Administrative Specialist

Job Title: Network Administrative Specialist

Reports To: Network & Information Systems Director

Exemption Status: Exempt

Pay Grade: BU 3

Dept./School: Information Technology

Primary Purpose:

Support the academic mission of La Joya ISD by delivering reliable, secure, and high-performing network infrastructure and services that enable digital learning and operational efficiency.

Deliver second-level support for the district's network infrastructure and enterprise systems, ensuring secure, scalable, and resilient access to resources including wired/wireless networking, internet connectivity, VoIP, video conferencing, and critical application hosting.

Qualifications:

• Associate’s degree in Computer Networking, Information Technology, or related field required.
• Industry certifications such as Comp/TIA Network , Cisco CCNA, or Microsoft certificates preferred.

Experience:

• Minimum of 3 years of hands-on experience managing enterprise network infrastructure and systems.
• Experience with Windows Server environments, network security, and managing multisite infrastructure in a K-12 or enterprise setting.

Special Knowledge/Skills:

• Proficient in switch/router configuration, VLANs, DHCP/DNS, and firewall management (e.g., Fortinet, Cisco, Palo Alto).
• Strong working knowledge of Active Directory, Group Policy, and identity management platforms.
• Familiarity with VoIP systems (e.g., Cisco, 3CX), Microsoft Exchange/Outlook, and enterpirse wireless systems.
• Ability to diagnose and troubleshoot Layer 2/Layer 3 network issues, and document remediation process.
• Familiarity of cybersecurity frameworks and federal standards (e.g., CIPA, FERPA, E-rate compliance).

Major Responsibilities and Duties:

1. Administer and support district-wide LAN/WAN infrastructure including switches, routers, firewalls, and access points.
2. Monitor network traffic, security alerts, and system logs using tools such as SolarWinds, PRTG, or equivalent.
3. Support Active Directory domain services, including user authentication, group policies, and computer accounts.
4. Configure and maintain secure wireless networks, implementing segmentation and access controls.
5. Plan and deploy structured cabling and network infrastructure for new construction and campus renovations.
6. Coordinate the deployment and maintenance of VoIP systems, including user extensions, call routing, and failover.
7. Assist with implementation of backup, disaster recovery, and business continuity plans.
8. Support district cybersecurity initiatives, including firewall policy enforcement, network segmentation, and secure remote access (VPN).
9. Work with third-party vendors and contractors for service coordination, project execution, and warranty support.
10. Maintain updated inventory of all network equipment and licensing.
11. Ensure compliance with state and federal IT funding requirements (E-rate documentation, asset tagging, etc.).
12. Document standard operating procedures, diagrams, and configuration backups.
13. Analyze and optimize network performance to minimize downtime and latency.
14. Provide technical support and escalation for complex network issues affecting campuses or departments.
15. Coordinate preventive maintenance schedules for critical systems and ensure firmware/software is updated.
16. Support identity and access management tools and integrate with Google Workspace and Microsoft 365 environments.
17. Assist in onboarding/offboarding processes related to network and system access.
18. Stay current with emerging technologies relevant to K–12 environments and propose infrastructure improvements.
19. Provide after-hours support during critical incidents or scheduled maintenance as needed.
20. Perform other duties as assigned by the Director of Network & Systems Services.

Mental Demand/Physical Demands/Environmental Factors:

Mental Demands: Strong analytical and problem-solving; ability to handle high-pressure situations and prioritize work.

Physical Demands/Environmental Factors:

• Occasional lifting of equipment up to 50 lbs, working in network closets or ceilings.
• Repetitive use of hands and fingers; prolonged periods working at a computer.
• Some evening, weekend, or on-call work required.

Working Days: 226

This job description the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that many be assigned or skills that may be required. 

Salary : $65,273 - $78,479