Medical Office Specialist

Job Overview
We are seeking a detail-oriented and experienced Medical Office Specialist to join our healthcare team. The ideal candidate will provide exceptional administrative support within a medical office setting, ensuring smooth operations and accurate documentation. This role requires proficiency in electronic health record (EHR) systems, medical billing, coding, and patient service. The Office Specialist will play a vital role in managing medical records, verifying insurance information, hospital OR scheduling and supporting clinical staff with administrative tasks. Bilingual abilities and clinic experience are highly valued to enhance patient communication and office efficiency.

Responsibilities

• Manage medical documentation review, ensuring accuracy and completeness in compliance with HIPAA regulations
• Utilize EMR system for data entry and record management
• Perform insurance verification and authorization processes for Medicare, Medicaid, and private insurers
• Handle medical billing and coding tasks including CPT, ICD-9, ICD-10 coding, and documentation review for billing accuracy
• Assist with appointment scheduling, hospital OR scheduling, patient intake, and front desk duties using multi-line phone systems with professional phone etiquette
• Maintain organized filing systems for medical records and correspondence
• Support clinical staff with care plan documentation and administrative support related to patient care
• Ensure compliance with HIPAA standards regarding patient privacy and data security
• Provide excellent customer service to patients via phone or in person, addressing inquiries professionally

Qualifications

• Proven experience in a medical office environment or healthcare setting; clinic or hospital experience preferred
• Familiarity with medical billing, coding (CPT, ICD-10), insurance verification, and health information management
• Excellent organizational skills with attention to detail in documentation review and data entry
• Knowledge of medical terminology experience is advantageous
• Ability to communicate effectively in English and Spanish
• Strong customer service skills with professional phone etiquette and clerical support experience
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining confidentiality

This position offers an opportunity to work within a supportive healthcare team dedicated to providing quality patient care through efficient administrative operations.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person