Sales Tech / Sales Technical Specialist (B2B)

The Sales Tech plays a critical role in supporting our B2B Sales team by providing technical expertise throughout the pre-sales and onboarding process. This position acts as the bridge between Sales, Technical Support, and Operations, ensuring solutions are accurately scoped, clearly explained, and successfully delivered to customers—primarily in the restaurant and hospitality industry.

• Conduct technical product demonstrations for prospective customers, partners, and distributors
• Support Sales during discovery calls by answering technical questions and validating solution feasibility

• Analyze customer business operations and technical environments
• Gather and document requirements to recommend appropriate POS, hardware, and payment solutions

• Serve as the primary technical resource for Sales Representatives
• Review sales documentation for technical accuracy and feasibility

• Act as a technical advisor during the sales cycle
• Recommend system configurations, hardware, and integrations

• Provide training to customers and distributors on products and best practices
• Assist with onboarding preparation and go-live readiness

• Work closely with Sales, Onboarding, and Support teams
• Escalate advanced technical issues as needed

• Experience in B2B sales support, sales engineering, or technical consulting
• Strong understanding of POS systems, payment processing, and related hardware
• Ability to explain technical concepts clearly to non-technical audiences
• Strong communication and problem-solving skills

• Restaurant or hospitality industry experience
• Experience with POS systems or payment processing
• Background in Computer Science, Information Technology, or a related field
• Bilingual in English and Spanish（preferred）
• Experience supporting distributors or channel partners

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• 8-hour shift
• 5 days a week

• Starting from $45,000