What are the responsibilities and job description for the National Leave of Absence & Accommodations Expert position at Kuehne+Nagel?
It's more than a job
As part of the HR team at Kuehne Nagel, you will help support employees through critical life moments, ensuring they have the guidance and resources they need during their leave of absence. Your work doesn’t stop at HR; it helps keep our people supported and our operations running smoothly. By managing leave processes with care and accuracy, you ensure a seamless and supportive experience for employees while helping maintain continuity across the workforce, so medical equipment reaches hospitals on time, toys arrive in stores for the holidays, and fresh flowers make it to local florists. Every great logistics solution starts with great people, and that’s where you come in.
How you create impact
The Leave of Absence expert will serve as the primary point of contact, managing the day-to-day administration of employee leave programs, including Short-Term Disability (STD), Long-Term Disability (LTD), Family and Medical Leave Act (FMLA), Paid Family Leave (PFL), Paid Family and Medical Leave (PFMLA), Uniformed Services Employment and Reemployment Rights Act (USERRA), and the Pregnant Workers Fairness Act (PWFA). This role also oversees and coordinates employee accommodation processes, ensuring alignment with company policies and legal requirements. The position requires close collaboration with internal stakeholders across 35 states to ensure full compliance with federal and state regulations, while delivering a consistent and employee-focused leave experience.
What's in it for you
At Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $95,000 and $105,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Kuehne Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
As part of the HR team at Kuehne Nagel, you will help support employees through critical life moments, ensuring they have the guidance and resources they need during their leave of absence. Your work doesn’t stop at HR; it helps keep our people supported and our operations running smoothly. By managing leave processes with care and accuracy, you ensure a seamless and supportive experience for employees while helping maintain continuity across the workforce, so medical equipment reaches hospitals on time, toys arrive in stores for the holidays, and fresh flowers make it to local florists. Every great logistics solution starts with great people, and that’s where you come in.
How you create impact
The Leave of Absence expert will serve as the primary point of contact, managing the day-to-day administration of employee leave programs, including Short-Term Disability (STD), Long-Term Disability (LTD), Family and Medical Leave Act (FMLA), Paid Family Leave (PFL), Paid Family and Medical Leave (PFMLA), Uniformed Services Employment and Reemployment Rights Act (USERRA), and the Pregnant Workers Fairness Act (PWFA). This role also oversees and coordinates employee accommodation processes, ensuring alignment with company policies and legal requirements. The position requires close collaboration with internal stakeholders across 35 states to ensure full compliance with federal and state regulations, while delivering a consistent and employee-focused leave experience.
- Serve as a subject matter expert, providing training and guidance to management and local HR teams on company policies related to leaves of absence, statutory leaves, FMLA, and Long-Term Disability.
- Lead regular absence management committee meetings, including setting agendas and facilitating discussions on complex leave and accommodation cases.
- Partner with HR, Legal, and Compliance teams to support informed decision-making regarding leave approvals, accommodations, and employee separations.
- Maintain close collaboration with Payroll, Management, Legal, and HR teams to ensure medical leaves are administered and paid in accordance with company policies.
- Work alongside the third-party administrator (TPA) to ensure timely, accurate handling of claims and delivery of exceptional employee service.
- Act as a key resource for employees requesting leaves of absence, providing clear guidance on policies, procedures, and expectations.
- Monitor and communicate legislative updates impacting statutory leaves; maintain and distribute updated procedures to relevant stakeholders.
- Maintain accurate and comprehensive records for all leave cases, including non-compliant claims, job protection thresholds, and transitions to Long-Term Disability.
- Prepare documentation and case summaries for bi-monthly Absence Management Review Committee meetings.
- Support the interactive process under the ADA, partnering with HR leadership to develop accommodation plans and ensure proper documentation.
- Track and manage reports including STD Pending/Active reports, Appeals reports, and maintain committee tracking tools.
- Provide detailed claim chronologies and documentation as needed to support the Legal Department.
- 3 years of experience in leave and absence management, including knowledge of state-specific U.S. leave laws.
- Strong knowledge of the Pregnant Workers Fairness Act (PWFA) and the Americans with Disabilities Act (ADA).
- Effective written and verbal communication skills with the ability to convey complex information clearly.
- Strong interpersonal skills and the ability to build trust with employees, managers, and HR partners.
- Ability to thrive in a fast‑paced, dynamic environment while managing multiple priorities.
- Demonstrated ability to work independently with sound judgment and accountability.
- Excellent organizational and time‑management capabilities.
- Strong problem‑solving, critical‑thinking, and customer service skills.
What's in it for you
At Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $95,000 and $105,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Kuehne Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
Salary : $95,000 - $105,000