Workplace Accommodations & Compliance Specialist

Job Details

• Schedule: Monday–Friday, 9:00 AM–5:00 PM EST
• Work Arrangement: Hybrid — 2 days per week onsite at 80 Park Plaza, Newark, NJ
• Required onsite day: Thursday
• One additional flex day preferred to align with the manager’s schedule
• Parking: Employee-paid parking available; manager can arrange discounted parking for approximately $15/day
• Commute: Office is within walking distance of Newark Penn Station
• Travel: Occasional travel to other locations; candidate may choose preferred mode of transportation
• Location Preference: Candidates residing in New Jersey strongly preferred
  
  

Position Overview

This role is heavily focused on Workplace Accommodations and Compliance, with responsibilities split approximately:

• 75% Workplace Accommodations
• 25% Compliance and related HR initiatives
  
  

The position supports clients across New Jersey and Long Island, NY and requires a strong understanding of workplace compliance, analytics, and employee accommodations.

Key Responsibilities

• Manage day-to-day administration of:
• EEO/AA programs
• Workplace Accommodation programs
• Support audit preparedness and educate managers on compliance requirements
• Partner with Talent Acquisition on compliance-related questions
• Assist manager with client initiatives and ongoing compliance efforts
• Scrub and analyze large datasets from multiple systems for EEO compliance reporting and vendor submission
• Generate ad hoc reports and analyze:
• Labor market data
• Turnover metrics
• Diversity metrics
• Coach managers through the workplace accommodation interactive process
• Support risk mitigation and provide creative problem-solving solutions
  
  

Required Experience

Required Qualifications & Experience

• Strong background in:
• ADA and workplace accommodations
• Interactive accommodation process
• Compliance and manager coaching
• Knowledge of:
• PWFA
• FMLA
• PUMP Act
• NY Law Against Discrimination
• NY Human Rights Law
• Strong analytical and problem-solving abilities
• Excellent communication and customer service skills
• Ability to navigate fast-changing environments and ask thoughtful, strategic questions
  
  

Technical Skills

• SAP experience required
• Advanced Microsoft Excel skills required:
• VLOOKUPs
• Pivot tables
• SharePoint experience required
  
  

Preferred Experience

• EEO and Affirmative Action reporting
• EEOC, OFCCP, and affirmative action familiarity
  
  

Education Requirements

• Bachelor’s degree with 7–10 years of relevant experience preferred OR
• Master’s degree with 5 years of experience OR
• 10 years of relevant experience in lieu of a degree
  
  

Preferred areas of study:

• Human Resources
• People Analytics
• Related fields
  
  

Interview Process

• Virtual interview with hiring manager
• Candidates selected for interviews will be required to complete a writing sample
  
  

Job Summary

Working together with the Sr. HR Consultant – EEO/AA and Sr. Manager, Employee Relations, serve as a subject matter expert and primary liaison for the administration and continuous improvement of the Company's Workplace Accommodations Program and Office of Accessibility Programs initiatives. This role will also complete reporting and ;liase with external vendors regarding Affirmative Action Program and EEO Compliance requirements.

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Workplace Accommodations Administration (ADA/PWFA/Religious /Lactation) (Primary Focus)

Serve as the day-to-day subject matter expert and first point of contact for all workplace accommodation requests under the Federal and State (NY and NJ) human rights statues, including:

• Lead and manage the interactive process from intake through resolution, ensuring timely, legally compliant, and employee-centered outcomes
• Conduct thorough analysis of accommodation requests, evaluating undue hardship considerations, functional limitations, and available effective accommodations
• Draft and manage all accommodation-related correspondence, including acknowledgment letters, medical inquiry letters, determination letters, and denial notices to employees and healthcare providers
• Maintain HIPAA-compliant recordkeeping across documentation systems and databases; ensure accuracy, confidentiality, and audit-readiness of all accommodation files
• Partner with managers, HR Business Partners, and legal counsel to identify and implement reasonable accommodations, including modified duties, schedule adjustments, leave, and assistive technologies
• Monitor open accommodation cases to ensure timely follow-up, reassessment of ongoing needs, and proper closure
• Identify trends in accommodation requests and proactively recommend process improvements, policy updates, or training needs
• Provide training and one-on-one consultations (virtual and in-person) to managers and HR on accommodation obligations, the interactive process, and documentation best practices
• Stay current on evolving federal and state accommodation law, including EEOC guidance, ADA amendments, and PWFA regulations
  
  

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EEO Compliance & Affirmative Action Program

• Partner with the Sr. HR Consultant and vendor to develop and maintain required Affirmative Action Plans (VEVRAA and Section 503), including workplace demographic self-audit reports
• Develop Action Plans to address underutilization in identified job groups, in conjunction with the Sr. HR Consultant – EEO/AA
• Provide AAP training and one-on-one consultations to Leadership and HR on goals and obligations
• Partner with vendor to complete EEO-1 and VETS-4212 reporting
• Assist with annual NJ compliance initiatives, including the NJ Conscientious Employee Protection Act (CEPA), NJ Gender Equity training, Official Bulletin Board compliance, and invitations to self-identify
• Provide compliance guidance to Recruiters and HR on Talent Acquisition hiring matters
  
  

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Data & Reporting

• Fulfill internal ad hoc data requests for labor market data and workforce demographic reporting
• Maintain and update accommodation and EEO tracking databases to support reporting and trend analysis
  
  

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Core Competencies & Technical Skills

• Deep working knowledge of ADA, PWFA, Title VII (religious accommodations), Section 503, VEVRAA, FMLA, and EEOC enforcement guidance
• Strong written communication skills; experience drafting legally sensitive HR correspondence
• Demonstrated ability to manage a high-volume accommodation caseload with attention to detail and confidentiality
• Proficiency in SAP SuccessFactors, MS Excel (Advanced), Microsoft SharePoint, Adobe Acrobat
• Strategic problem-solving; ability to navigate ambiguous situations and balance legal compliance with employee experience
  
  

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