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IT Support / Desktop Support Specialist

KTek Resourcing
Baltimore, MD Contractor
POSTED ON 4/25/2026
AVAILABLE BEFORE 5/24/2026

Desktop Support technician

Location: Baltimore, MD (Onsite)

Experience: 3 years

Contract: 6-12 Months

Responsibilities :-

· Image and configure laptops and desktops for distribution to onsite, remote users and special projects.

· Provide hardware, software, network problem diagnosis / resolution via telephone, email, chat or remote support for customer’s end users

· Route problems to internal 2nd and 3rd level IT support staff.

· Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.

· Administer and provide User account provisioning.

· Use the ticketing system to document and manage problems and work requests and their

Salary : $22

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