Sr Analyst, Service Delivery Model Design-Transformation

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KPMG is currently seeking a Senior Analyst, Service Delivery Model Design - Transformation to join our Global Business Services organization.

Responsibilities:

• Apply a fundamental understanding of transformation management to conduct current-state process analysis and identify pain points, inefficiencies, and opportunities for improvement; contribute to the design of future-state service delivery models by mapping processes, documenting requirements, and creating design documents
• Support the development of business cases by gathering data, performing quantitative and qualitative analysis, and helping to model the potential costs and benefits of transformation initiatives
• Support stakeholder engagement activities by preparing presentation materials, drafting project communications, and coordinating meetings; act as a point of contact for project-related queries within your assigned workstreams
• Track and analyze Key Performance Indicators (KPIs) and other metrics to help measure the impact and success of transformation initiatives against their stated goals
• Provide key transformation deliverables, including process flow diagrams, operating procedures, and project status reports
• Regularly interface with director-level professionals regarding the execution of tasks and responsibilities that contribute to achieving desired outcomes for Generative Business Services; identify opportunities for innovation within executed tasks, processes and projects that contribute to the improved efficiency and effectiveness of the workgroup
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
  
  

Qualifications:

• Minimum three years of recent experience in a relevant field such as business analysis, process improvement, management consulting, or project management
• Bachelor's degree from an accredited college or university is required
• Strong analytical, quantitative, and problem-solving skills with a high proficiency in data gathering, modeling, and analysis using tools like Excel
• Foundational understanding of business process re-engineering and service design principles, with experience applying these concepts in a project environment
• Ability to manage projects and processes that impact the organization
• Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork; capability to positively influence, mentor and be a credible source of knowledge to less experienced team members
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
  
  

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Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=5251_9_25

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KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.