What are the responsibilities and job description for the Front Desk Agent position at KOURY CORPORATION?
The award winning Grandover Resort & Spa - Wyndham Grand Hotel is currently seeking an outgoing, professional, and energetic Front Desk Agent.
Open availability required
Responsibilities:
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Check guests in and out efficiently while providing excellent customer service.
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Answer guest questions and provide information about the hotel and local area.
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Address and resolve guest concerns in a professional and timely manner.
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Ensure all guest billing and account information is accurate.
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Help create a pleasant guest experience by informing guests about hotel amenities and services.