What are the responsibilities and job description for the Urgent Needs - Mainframe ZOS System Programmer in Phoenix, AZ (Hybrid - 3 days onsite) position at Komplete Teleservices?
Mainframe ZOS System Programmer
The Mainframe z/OS System Programmer is responsible for the installation, customization, maintenance, and optimization of IBM z/OS operating systems and associated system software. This role ensures the stability, performance, security, and availability of mission-critical mainframe environments, supporting large-scale enterprise applications.
System Administration & Maintenance:
· Install, configure, and maintain IBM z/OS operating systems.
· Perform system upgrades, migrations (e.g., z/OS version upgrades), and apply maintenance (PTFs, APARs, RSUs).
· Manage IPL processes, system initialization, and configuration (PARMLIB, PROCLIB, SYS1 datasets).
· Monitor system health and performance using tools such as RMF, SMF, SDSF.
Subsystem Support:
· Install, configure, and support key subsystems:
o JES2/JES3
o TSO/E, ISPF
o USS (Unix System Services)
o RACF (in coordination with security teams)
· Work closely with DB2, CICS, IMS, MQ, and Storage teams for integration and support.
Performance & Capacity Management:
· Analyze system performance metrics and implement tuning improvements.
· Support capacity planning and resource optimization (CPU, memory, I/O).
· Evaluate hardware upgrades (e.g., CPU/MIPS growth, z-series enhancements).
Problem Management & Troubleshooting:
· Diagnose and resolve system-related issues, including system abends and failures.
· Perform root cause analysis for outages and major incidents.
· Work with IBM and vendors on problem determination and fixes.
Automation & Scheduling:
· Develop and maintain automation using tools such as:
o System REXX, CLIST
o SA z/OS, NetView
· Support job scheduling tools (e.g., CA7, Control-M where applicable).
Security & Compliance:
· Support system-level security configurations aligned with RACF policies.
· Ensure compliance with audit, regulatory, and enterprise security standards.
· Assist in vulnerability remediation and patching activities.
Change & Release Management:
· Execute changes through ITIL-based processes (ServiceNow or equivalent).
· Prepare implementation plans, backout procedures, and validation steps.
· Support weekend maintenance windows and IPL activities.
Documentation:
· Create and maintain technical documentation, including:
o System configurations
o Standard Operating Procedures (SOPs)
o Disaster Recovery plans