What are the responsibilities and job description for the Urgent Need - Sr. Product Owner in McLean, VA (Hybrid 4 days onsite) position at Komplete Teleservices?
Job Title: Sr. Product Owner
Location: Mclean, VA (Hybrid 4 days onsite)
Contract: 12 Months
Need a Product Owner (PO) to be allocated to the Credit Enhancement Project (retire CEDAR). PO should be senior level since the role will require he/she to work across blocks, heavy dependencies, and coordination.
Job Description:
- Understanding the needs of customers, internal and external, and their operational processes to identify, design and define solutions that can be effectively implemented to deliver value.
- Understanding the business strategy and apply it to the prioritization of the product backlog.
- Representing the Multifamily Technology team as the principal contact as a subject matter expert and technology vendo
Qualifications:
- College Degree or equivalent experience; advanced studies/degree preferred
- Minimum 7 – 9 years related experience; can be more than this
- Preferred Mortgage related experience with demonstrated experience in Multifamily real estate and/or Capital Markets
- Preferred people management experience
- Experience delivering large, complex change management projects that involve interfacing with multiple teams, especially projects involving changes to business applications and technology
- Proven ability to understand business needs and deliver related value
- Strong analytical and problem-solving thought processes
- Strong leadership skills with ability to lead, motivate and energize a team
- Ability to understand strategy and apply to day-to-day decisions
- Top notch written and verbal communication skills, including ability to present to management and expertly facilitate meetings
- High level of comfort operating in the gray, and flexibility to work on multiple, concurrent assignments
Keys to Success in this Role:
- Work with the business stakeholders to set ambitious and clear product vision and communicate ‘the story’ effectively to key stakeholders and the rest of the team
- Take a business process first approach, understanding current and future state business processes prior to solutioning
- Break business processes into capabilities and functional components (decomposition) and leverage the model for process reengineering and requirements gathering
- Ensure alignment of product features and stories, i.e., review, give feedback, and prioritize user stories in line with own vision
- Continuously improve backlog with the team, ensuring all items are clearly described, estimated, and prioritized
- Ensure customer-driven design considering user pain points & usability test results, using market & industry knowledge as well as continual research, to deliver a well-positioned product
- Exercise strong decision-making mandate from executive group to own product end-to-end
- Facilitate the collaboration of cross-organizational teams to establish, develop, implement and rollout new and enhanced capabilities. Includes working with UX, Change Management, Development, Architecture, Data, and other horizontal cross functional organizations
- Communicate value and status to various stakeholders and levels of management
- Participates or leads activities that support system development & deployment (e.g. process redesign, Day 1 setup, risk & controls documentation, user acceptance testing)
- Proficient in documenting risk & controls (e.g. policies, procedures, process flows, risk and control matrices)