What are the responsibilities and job description for the Demonstrator position at Komori America Corp?
About Komori America Corporation
Komori America Corporation is a global leader in printing technology, delivering innovative offset, digital, and finishing solutions to customers across the commercial print and packaging industries. Our mission is to empower printers through advanced technology, expert service, and comprehensive training. We are committed to developing talent that drives excellence, professionalism, and customer success.The Demonstrator is responsible for delivering high-quality demonstrations and hands-on training to customers on Komori printing presses. This role is central to ensuring customers fully understand and can operate Komori equipment safely, efficiently, and productively. The Demonstrator will travel extensively to customer locations throughout the U.S. to perform demonstrations, provide operational training, and support customer proficiency on Komori systems. The ideal candidate is a skilled press operator or technician with strong customer-facing abilities and a passion for teaching others.
- Demonstrate press operations to prospective and existing customers during sales demonstrations and onsite visits.
- Train customer press operators on all aspects of press operation, including safety, workflow, maintenance, and production efficiency.
- Conduct visual inspections and performance testing on machinery and equipment.
- Communicate professionally and effectively with customers at all levels, providing insights into how Komori products can enhance productivity and quality.
- Support customers in consultative capacities, including optimization programs and workflow improvements.
- Collaborate with Service, Sales, and Technical teams to ensure seamless customer experience.
- 3–5 years of experience operating or servicing printing presses (Komori experience strongly preferred).
- Associate degree in a technical discipline or equivalent technical training preferred.
- Valid driver’s license with an insurable driving record.
- Ability to travel extensively to customer sites.
- Strong Mechanical Aptitude: Ability to understand, operate, and explain complex mechanical systems.
- Technical Troubleshooting: Confident diagnosing performance issues and coaching others through solutions.
- Customer Service Orientation: Professional demeanor, strong interpersonal skills, and the ability to build customer trust.
- Training & Presentation Skills: Able to teach operators of varying skill levels using clear, structured instruction.
- Problem-Solving Ability: Adaptable, resourceful, and comfortable working in dynamic customer environments.
- Time Management: Ability to manage schedules, prioritize tasks, and meet training deadlines.
- Safety Awareness: Demonstrates and reinforces safe work practices at all times.
- Computer Literacy: Basic understanding of digital workflows, press controls, and reporting tools.
- Regular exposure to moving mechanical parts and printing equipment.
- Occasional exposure to heights, fumes, chemicals, and electrical components.
- Noise levels range from moderate to loud depending on customer site.
- Frequently lift or move up to 75 lbs.
- Regularly stand, walk, reach, use hands, speak, and hear.
- Frequently sit, climb, kneel, crouch, and balance.
- Visual requirements include close, distance, peripheral, depth perception, and ability to adjust focus.
- Company-subsidized Blue Cross Blue Shield health insurance plans with company-paid dental, vision, short/long term disability, AD&D, and life insurance
- Competitive compensation and benefits package.
- Opportunity to work with cutting-edge printing technology.
- Collaborative and innovative work environment.
- Generous PTO, holidays, and a company-paid day off of your choice
- 401(k) with company match
- Employee referral program
Komori America is committed to the principles of equal employment opportunity.
We ensure that all applicants and employees are treated fairly and equitably in all aspects of employment, without regard to race, color, sex, sexual preference, religion, or national origin, in compliance with applicable federal anti-discrimination laws.
We take proactive measures to recruit, hire, promote, and retain qualified individuals from diverse backgrounds, including protected veterans and individuals with disabilities.
We comply with all applicable federal, state, and local laws and regulations, and our commitment to equal employment opportunity remains an integral part of our corporate culture and business practices.