What are the responsibilities and job description for the Guest Services I LK, Lodge Kohler position at kohler?
Location: Green Bay, WI
Opportunity
Join our guest services team — the heartbeat of our business and the warmth our guests remember long after their stay. Our Lodge Kohler team leads an action-packed boutique hotel just yards from Lambeau Field, home of the Green Bay Packers.
Specific responsibilities include:
- Providing guests with prompt, courteous service that exceeds their expectations
- Assisting guests with their arrival, departure, luggage, and vehicles
- Valet parking vehicles
- Driving the guest shuttle in the Green Bay area
- Identification of guest and room number, analyzing the logistics and the most efficient procedures of bringing luggage to guest’s room
- Maintaining a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions
- Identifying guest and room number, analyze the logistics and the most efficient procedures of bringing luggage to guest's room Miscellaneous deliveries required by guest or hotel staff
- Maintaining a clean work area, including all common rooms and storage closets
This is a full-time position. Shifts will be from 2:00pm to 11:00pm, weekdays and weekends.