What are the responsibilities and job description for the HELOC Lending Specialist position at Kohler Credit Union?
Helping Members Unlock the Value in Their Homes!
At Kohler Credit Union, we are dedicated to providing exceptional financial services while living our mission, vision, and values. We are seeking a HELOC Lending Specialist to join our team and help members achieve their homeownership and financial goals through personalized home equity solutions.
Why Kohler Credit Union
At Kohler Credit Union, we're committed to supporting the whole person-both professionally and personally. You'll benefit from a competitive wage and a robust benefits package, including medical, dental, and vision coverage, a 401(k) with employer contributions, generous paid time off, and tuition reimbursement. Beyond the benefits, you'll join a collaborative, purpose-driven team that values showing up for each other, celebrating achievements, and making a meaningful impact for our members and communities-today and for the long term
Job Overview:
The HELOC Lending Specialist is responsible for originating, processing, and closing Home Equity Lines of Credit (HELOCs) and home equity loans. As a subject matter expert in home equity products, you will deliver a superior member experience, ensure regulatory compliance, and guide loans from application through funding. This role also focuses on proactively identifying home equity opportunities to help members meet their financial needs.
- Member Consultation & Relationship Building
- Assist members in understanding HELOC and home equity loan options and guide them through the application process.
- Build trust-based relationships by understanding members' financial goals and providing tailored home equity solutions.
- Proactively identify opportunities to deepen member relationships through additional credit union products and services.
- Loan Origination & Processing
- Ensure all HELOC applications are accurate, complete, and compliant with federal and state regulations and credit union policies.
- Coordinate disbursement of approved HELOCs, ensuring accuracy and adherence to deadlines.
- Maintain thorough documentation for all home equity transactions.
- Business Development & Portfolio Growth
- Drive business growth through timely follow-up on member inquiries, outbound/inbound calls, referrals, new memberships, and third-party resources.
- Leverage member data and portfolio analytics to identify HELOC opportunities and collaborate with MLOs to grow loan portfolios.
- Compliance & Collaboration
- Ensure all lending activities comply with credit union policies and regulatory requirements.
- Work collaboratively with other departments to ensure a seamless and positive member experience.
- Provide support and training to team members on lending policies and procedures as needed.
Qualifications:
- High school diploma or equivalent; Associate's/Bachelor's in finance, business, or related field preferred
- 2 years in lending, financial services, or related role
- Must obtain NMLS, Wisconsin Notary, and E-Notary License
- Knowledge of consumer lending, underwriting, and regulations
- Strong communicator with excellent interpersonal, organizational, and problem-solving skills