What are the responsibilities and job description for the Hotel Laundry Attendant position at Ko-Kwel Casino Resort?
Let's Be Friends!
At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast!
Why this job matters
The Laundry Attendant is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What you bring to the table
- Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals.
- Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering.
- Maintain cleanliness of laundry machinery and laundry area.
- Maintain stock levels.
- Respond to guest service issues in a timely, friendly and efficient manner.
- Perform additional laundry services, as needed.
- Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)
What you're responsible for (and not)
- This job has no supervisory responsibilities.
- It requires the ability to work effectively as a team member taking direction from more than one source.
Physical stuff to know
We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you.
Ability to work weekends, holidays and evening hours as business demands. While performing duties of this position, employee is required to sit occasionally, stand for extended periods, walk frequently, kneel and bend frequently, and lift 50 pounds. Ability to make repeated and continued movements of the shoulders, elbows and hands as well as climb, ascend and descend ladders, stairs and ramps. The casino work environment may expose you to second hand smoke on a regular basis.
This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.
Must-haves, nice-to-haves, and maybe some bonus points
- High school degree or GED preferred.
- Six (6) months hotel laundry experience; or equivalent combination of education and experience preferred.
- Ability to perform job functions with attention to detail, speed and accuracy.
- Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.
Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.
