What are the responsibilities and job description for the Sales & Operations Coordinator position at Knightscope?
About Knightscope
Knightscope is a security technology company building the Nation’s First Autonomous Security Force. The Company combines autonomous machines, advanced software, and human expertise to help protect people, property, and critical infrastructure. Knightscope’s long-term mission is to make the United States of America the safest country in the world
Location: ONSITE - Sunnyvale HQ
Job Summary
The Sales & Operations Coordinator plays a critical cross-functional role supporting both revenue and operational activities. This position is responsible for coordinating service operations in different regions, reviewing bid boards for new opportunities, managing ongoing subscriptions and while supporting key sales, operations and service staff.
The role acts as a central point of coordination between sales, operations, and leadership by improving process visibility, ensuring data accuracy, and supporting timely decision-making. Additionally, this position provides continuity by absorbing existing responsibilities, serving as backup support for critical functions.
About the Role
The Sales & Operations Coordinator is a cross-functional role designed to support the alignment and execution of sales and operational activities across the organization. This position ensures that opportunities are effectively routed, service operations are coordinated and key systems and processes are maintained with accuracy.
By serving as a central point of coordination between teams, this role improves visibility into business activities, reduces operational friction and supports revenue capture. The position also provides critical continuity by absorbing existing responsibilities and serving as backup for essential functions.
Key Responsibilities
- Service Coordination: Review service reports, coordinate dispatch activities and ensure timely and accurate service execution.
- Opportunity & Bid Management: Review bid boards and other opportunities and share with appropriate teams.
- Subscription Management: Reconcile monthly invoices against active subscriptions, ensuring billing accuracy and issue resolution.
- HubSpot Administration & Sales Support: Maintain data integrity, support CRM workflows, generate reports and assist with general sales support tasks.
- Cross-Functional Coordination: Act as liaison between sales, operations and leadership to streamline communication and execution.
Required Qualifications
- 3-5 years of experience in sales operations, business operations or administrative coordination roles
- Experience working with CRM systems (HubSpot preferred)
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- High attention to detail, particularly in data reconciliation and process execution
- Excellent communication skills with the ability to coordinate across teams
- Proficiency in Microsoft Office
- Ability to work independently, take initiative, and adapt to shifting business needs
Compensation & Benefits
- Base Salary: $70,000 – $90,000 (DOE)
- Equity: Stock options
- Benefits: Medical, dental, vision, 401(k), paid time off
- Location Requirement: Full-time, Sunnyvale, CA, Knightscope HQs
Salary : $70,000 - $90,000