Service Technician

Service Technician

Maine Technical Source (MTS)

Syracuse, NY

We are working with our client, Maine Technical Source in seeking a Service Technician to work from their office and showroom in Syracuse, NY. This position is responsible for equipment repair and completing service to factory specifications, as well as supporting the office manager with administrative tasks. The Service Technician may also provide customer service, sales and warehouse support as needed

.

Requirements of the Service Technicia

• n: High School diploma or GED preferred, or equivalent combination of education and experie
• nceHigh level of technical aptitude a m
• ustComputer literacy, including experience with Microsoft Off
• iceFirm working knowledge of industry concepts, practices and procedures. Familiarity with service equipment and its funct
• ionAdvanced project and process management abilit
• iesAbility to effectively establish rapport, present information and respond to questions from managers, customers and the pub
• licAbility to solve practical problems and deal with a variety of concrete variab
• lesAbility to interpret a variety of instructions furnished in written, oral or schedule f
• ormAbility to work independently and with a team. Must have willingness to pitch in and help with any/all tasks that are needed in the office during the workd

ay.

Benefits of the

• Job: Hourly rate starts at $28.00 per hour, commensurate with experi
• ence.Health Insurance provided with a company contribution to premium that is based on salary l
• evel.Company matching HSA contribu
• tion.401(k) with a 30% match on the first 15% the employee contrib
• utes.ST
• D/LTDLife/AD&
• amp
• ;DPTOPaid Hol
• idaysParental

Leave

Responsibilities of the Sales Support Speci

• alist: Providing customer support and service for all produc
• ts soldManaging the service pipeline and turnarou
• nd timeCompleting service projects to factory specifi
• cationsProviding estimates and purchase orders for cu
• stomersChecking and calibrating new equipment prior
• to saleCoordinating with sales team to build relationships with cu
• stomersAssisting with in-store sales and

support

Maine Technical Source (MTS) is a privately owned company that supplies surveyors, engineers, contractors and architects with the world’s finest technical and measurement tools, supplies, software, training, and service from locations in ME, MA, and NY. MTS’ success is built on offering customers cutting edge products while providing old-fashioned customer

service.

Skillcloud HCM Solutions has been engaged to manage this search. NO PHONE CALLS OR RECRUIT

ERS PLEASE.
Maine Technical Source is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic prote