What are the responsibilities and job description for the Parts Specialist position at Kitsap Tractor & Equipment?
Kitsap Tractor & Equipment is a growing, family-owned heavy equipment dealership serving Western Washington since the 1990s. We represent Hitachi construction equipment, Kubota tractors and compact equipment, and STIHL power equipment. As we continue to grow, we’re looking to add a Parts Specialist to our Silverdale team. This is a front-counter and phone-based role focused on helping customers get the right parts, quickly and accurately, while keeping the process straightforward and efficient.
What You’ll Do
- Assist customers (in person, over the phone, and via email) with parts needs
- Identify and source parts for Hitachi, Kubota, and STIHL equipment
- Build and maintain relationships with contractors, operators, and homeowners
- Handle parts lookups, orders, invoicing, and follow-up
- Keep customers informed on order status, availability, and timelines
- Help maintain an organized, accurate parts department
What We’re Looking For
- Clear, professional communication
- Strong follow-through and attention to detail
- Ability to stay organized and handle multiple tasks at once
- Comfortable learning new systems and processes
- Parts experience (heavy equipment, automotive, ag, etc.) is very helpful, but not required
What Success Looks Like
- Orders are handled quickly and accurately
- Customers know what to expect and when to expect it
- Issues are resolved without being passed around or dropped
- The parts counter runs smoothly, even during busy periods
Why Join Kitsap Tractor?
- Family-owned, growing company with long-term stability
- Represent industry-leading brands (Hitachi, Kubota, STIHL)
- Opportunity to grow as the company expands
- Team-oriented environment where your work matters
Must be able to pass a drug test.
Has reliable transportation.
Must be able to work Saturdays, with Sunday and a weekday off.
Store Hours: Monday through Saturday, 8am-5pm
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
Ability to Commute:
- Silverdale, WA 98383 (Required)
Ability to Relocate:
- Silverdale, WA 98383: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25