What are the responsibilities and job description for the Happy Camper Retail Manager position at Kitchen Kettle Foods?
RETAIL MANAGER
The Happy Camper Shop – Kitchen Kettle Village
We are currently seeking a Retail Store Manager for our Happy Camper Store. In this position, the Manager leads customer service, drives sales performance, manages team members, and executes merchandising strategies to ensure a consistent, high-quality guest experience.
Intercourse, Pa | Full-time | $40,000-$45,000 per year salary bonus potential of up to $8,000 (pay based on experience)
Happy Camper offers outdoor-inspired apparel and accessories, including Goodr sunglasses, Bogg bags, Cotopaxi backpacks, and more. It’s a fun, upbeat shop where adventure meets retail—and where team members help create great experiences for every guest.
Vision: Spreading Happiness
Mission: Creating Exceptional Experiences and Lasting Memories
Values: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart,
& We Before Me
Perks & Benefits
- Family-owned and operated since 1954
- Non-traditional retail and food service hours - Closed evenings and Sundays
- Medical, Dental, Vision
- 401(k)
- Paid Time Off
- Penn Medicine HealthWorks
- Wellness programs
- Scheduling flexibility for work/life balance
- 20% discount at all Kitchen Kettle Foods and Burnley Enterprises shops
- Learning and development opportunities
What You’ll Do
- Lead daily store operations, including opening, closing, and completion of routine tasks.
- Maintain a clean, safe, professional, and welcoming store environment for guests and staff.
- Model and reinforce Burnley Enterprises’ Vision, Mission, Values, and How to B.E. in all interactions.
- Prioritize presence on the sales floor to build relationships, serve guests, and drive sales.
- Set and track daily, monthly, and annual sales goals to meet financial objectives.
- Deliver an engaging, confident shopping experience and encourage repeat business through outreach.
- Train, coach, and motivate the team, ensuring all staff complete sales training.
- Communicate updates clearly, hold team members accountable, and manage performance documentation.
- Partner with leadership on scheduling, coverage, and inventory control procedures.
- Execute merchandising guidelines and maintain visual standards that support sales and enhance the guest experience.
What You Bring
- Lead daily store operations, including opening, closing, and completion of routine tasks.
- Maintain a clean, safe, professional, and welcoming store environment for guests and staff.
- Model and reinforce Burnley Enterprises’ Vision, Mission, Values, and How to B.E. in all interactions.
- Prioritize presence on the sales floor to build relationships, serve guests, and drive sales.
- Set and track daily, monthly, and annual sales goals to meet financial objectives.
- Deliver an engaging, confident shopping experience and encourage repeat business through outreach.
- Train, coach, and motivate the team, ensuring all staff completes sales training.
- Communicate updates clearly, hold team members accountable, and manage performance documentation.
- Partner with leadership on scheduling, coverage, and inventory control procedures.
- Execute merchandising guidelines and maintain visual standards that support sales and enhance the guest experience.
For a complete description of this position, please review the attached full job description. The attachment includes detailed information about the essential functions, competencies, work environment, physical demands, position type, expected hours of work, and other job-related details.
Happy Camper Manager Job Description.docx
Salary : $40,000 - $45,000