What are the responsibilities and job description for the Guest Associate - MOMs Pretzels Pretzel Shop position at Kitchen Kettle Foods?
GUEST ASSOCIATE
MOMs Pretzels Pretzel Shop – Kitchen Kettle Village
Intercourse, Pa | Part-time | $12-$16 per hour tips (based on experience and availability)
Kitchen Kettle Village is seeking enthusiastic team members for MOMS Pretzels. This role focuses on spreading happiness by ensuring exceptional guest experiences, maintaining a clean and safe environment, and efficiently handling guest transactions while meeting food safety standards. The ideal candidate will excel at pretzel baking, guest service, and working in a fast-paced food service environment.
Vision: Spreading Happiness
Mission: Creating Exceptional Experiences and Lasting Memories
Values: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, & We Before Me
Perks & Benefits
- Family-owned and operated since 1954
- Non-traditional retail and food service hours - Closed evenings and Sundays
- Scheduling flexibility for work/life balance
- 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
- Employee fun days
- Learning and development opportunities
What You'll Do
- Provide outstanding guest service by greeting and acknowledging every guest, maintaining high standards, and demonstrating solid product knowledge
- Record HACCP logs daily to ensure food safety compliance
- Greet every guest in a positive and professional manner
- Demonstrate skill and efficiency in properly baking pretzels and handling money
- Follow opening, closing, and daily operating/cleaning procedures
- Participate in daily sales promotions to pursue shop goals
- Maintain a clean and sanitary work area at all times
- Assist in keeping condiments and paper supplies stocked and clean
- Handle money transactions and interact professionally with guests
- Balance deposits against daily sales and report any overages, shortages, or discrepancies
What You Bring
- High level of confidentiality and ethical conduct
- Communication excellence
- Problem solving skills
- Teamwork orientation
- Attention to detail
- Stress management / composure
- Ability to adapt to a changing environment
Closed evenings and Sundays | Flexible schedule | Daytime and Saturday availability preferred
16-32 hours per week
Salary : $12 - $16