What are the responsibilities and job description for the Customer Service Sales Support position at kirbyrisk?
Sales Support Associate – Lafayette, IN
Are you an organized, service-minded professional who enjoys helping customers and supporting a busy sales team?
Do you take pride in accuracy, communication, and teamwork?
If so, we want you on our team.
At Kirby Risk Electrical Supply, our Sales Support Associates are key to keeping our operations running smoothly—connecting customers, vendors, and internal teams while providing exceptional service every step of the way. This is a hands-on role with variety, challenge, and opportunities for long-term growth and development.
What You’ll Do as a Sales Support Associate
In this role, you’ll assist the sales and operations teams with customer service, administrative support, and daily coordination to ensure seamless business operations.
You’ll:
Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged, and caring people who treat one another—and our customers—with respect and urgency.
When you join Kirby Risk, you’re not just taking a job—you’re building a career with a company that values teamwork, accountability, and continuous improvement.
Benefits That Work for You
We provide a complete package designed to support your health, career, and future:
How to apply:
To be considered for this position, please apply online: https://www.kirbyrisk.com/careers . Email questions to careers@kirbyrisk.com
WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD
We will acknowledge all resumes received via email and respond to requests for help to complete your application.
Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.
Equal Opportunity Employer
Please get to know us at www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/
A Safe Workplace is a Drug-Free Workplace
Are you an organized, service-minded professional who enjoys helping customers and supporting a busy sales team?
Do you take pride in accuracy, communication, and teamwork?
If so, we want you on our team.
At Kirby Risk Electrical Supply, our Sales Support Associates are key to keeping our operations running smoothly—connecting customers, vendors, and internal teams while providing exceptional service every step of the way. This is a hands-on role with variety, challenge, and opportunities for long-term growth and development.
What You’ll Do as a Sales Support Associate
In this role, you’ll assist the sales and operations teams with customer service, administrative support, and daily coordination to ensure seamless business operations.
You’ll:
- Serve as a receptionist and switchboard operator, managing phone calls and directing inquiries.
- Provide clerical and administrative support to sales and operations teams.
- Track and organize business-critical information, ensuring timely follow-up and documentation.
- Communicate effectively with customers, vendors, and internal departments.
- Maintain records, prepare correspondence, and assist with data entry as needed.
- Support a team environment that values collaboration, communication, and accountability.
- High school diploma or GED required
- Minimum of 1 year of clerical or administrative experience.
- Strong written, verbal, and interpersonal communication skills.
- Computer proficiency, including Microsoft Office (Excel, Word, Outlook).
- Excellent organization, attention to detail, and multitasking skills.
- Professional phone etiquette and a strong sense of urgency.
- Ability to lift up to 50 lbs. and communicate effectively in person and by phone.
- Full-time position
- Fast-paced office and counter environment supporting both customers and internal teams.
- Growth opportunities as you gain experience and product knowledge.
Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged, and caring people who treat one another—and our customers—with respect and urgency.
When you join Kirby Risk, you’re not just taking a job—you’re building a career with a company that values teamwork, accountability, and continuous improvement.
Benefits That Work for You
We provide a complete package designed to support your health, career, and future:
- Medical, RX, Dental, and Vision insurance
- Life insurance & Employee Assistance Programs
- Tuition reimbursement & on-the-job training
- 401(k) with company match & Profit Sharing
- Paid Time Off (PTO)
How to apply:
To be considered for this position, please apply online: https://www.kirbyrisk.com/careers . Email questions to careers@kirbyrisk.com
WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD
We will acknowledge all resumes received via email and respond to requests for help to complete your application.
Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.
Equal Opportunity Employer
Please get to know us at www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/
A Safe Workplace is a Drug-Free Workplace
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