Front Office Manager

The Front Office Manager is responsible for the efficient functioning of the office through a range of administrative, financial and managerial tasks. S/he will serve as a primary point of initial contact with stakeholders and work directly in support of the Principal, Director of Campus Operations, Business Finance Manager and School Operations Manager.

Job Responsibilities

Administrative

40%

• Provide excellent customer service resulting in excellent stakeholder experiences
• Manage to all office procedures established by Principal and Director of Operations
• Assist with providing relevant, school-based information to students, parents, and team members
• Support Director of Campus Operations and Principal with calendaring, messages, scheduling, etc.
• Ensure office is well organized and well maintained
• Manage meetings and appointment calendar
• Manage office supply inventory, and purchase needed supplies upon approval
• Serve as the point of contact for office equipment repairs and service technician requests
• Provide general administrative support to school operations and leadership team
  
  

Finance & Purchasing

20%

• Manage income receipt process
• Ensure daily reconciliation of all income receive
  
  

Facilities & Safety

20%

• Execute assigned safety and compliance duties as assigned
• Deploy janitorial staff to address concerns related to campus cleanliness or event logistics
• Assist in addressing student medical concerns as well as responding to and reporting medical incidents appropriately, (i.e. student mobility - elevator keys, injured students)
• Conduct daily office walk-through
  
  

Student Information

10%

• Support all student enrollment and registration activities
• Assist with monitoring students sent to the office due to illness, discipline/behavioral reasons or who have not been picked up on time
  
  

Stakeholder Engagement

10%

• Recruit, coordinate and manage volunteers
• Recruit and manage student ambassadors and student office assistants
  
  

Qualifications

Candidate Qualifications:

• Minimum of Bachelor’s Degree
• Experience with developing and maintaining productive working relationships students, parents, staff, and community members
• Ability to work as a leader and as part of a team
• Solutions driven
• Strategic and critical thinker; courteous and level-headed under pressure
• Highly detail-oriented with excellent follow-up and follow-through
• Ability to multi-task and work in a fast-paced, demanding work environment
• Excellent customer service; strong written and verbal communication skills
• Exceptional work ethic; very reliable and responsible
• Thrives in an entrepreneurial environment; flexible, willing to learn and take on new responsibilities
• Professional, friendly, and adaptable personality; team player who is open to feedback
• Computer literate and highly proficient in Microsoft Office tools and software; must be comfortable with the use of technology in an office environment
• Committed to the mission of preparing educationally underserved children for excellent high schools and colleges.
• Experience in education is preferred
  
  

Compensation

Salary for this position is competitive and depends on prior experience. A competitive benefits package will also be offered.

Statement of Non-Discrimination

KIPP Metro Atlanta is committed to a policy of equal treatment for all individuals applying to the school. KIPP Metro Atlanta does not discriminate based on race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.