What are the responsibilities and job description for the Technical Sales Manager position at Kingspan Insulation?
Summary Description
Kingspan Insulation is seeking a dynamic Technical Sales Manager to drive growth and strengthen relationships with our distribution and fabrication partners across the Southeast U.S., Puerto Rico, and the Caribbean. This role centers on promoting our advanced insulation technologies—including Expanded Polystyrene (EPS), Extruded Polystyrene (XPS), and Polyisocyanurate (PIR)—used in applications such as Lightweight Insulated Concrete (LWIC) roofing, sunroom panels, cold chain packaging, transportation systems, and low-temperature mechanical and pipe insulation systems.
Reporting to the Senior Director of Sales, this key team member will be responsible for:
Why Kingspan Insulation?
Headquartered in Atlanta, GA, Kingspan Insulation is a global leader in energy-efficient and moisture management solutions. Our portfolio includes high-performance insulation, building wraps, and pre-insulated HVAC ductwork. With a range of optimum, premium, and high-performance rigid insulation products, we offer significant advantages over traditional materials - delivering some of the most thermally efficient and technically advanced solutions on the market.
Despite our rapid growth and performance well above market rates, we remain a nimble player in vast markets - creating tremendous upside for both the business and this role. Joining our team means contributing to a high-impact mission while enjoying the rewards of a career that’s both exciting and deeply fulfilling.
You’ll benefit from the financial stability of a global company and the personal connection of a close-knit team. With our passionate culture, strong growth trajectory, and outstanding benefits, Kingspan Insulation is a place where you’ll want to build your long-term career.
Essential Duties
Essential duties are interpreted as being descriptive and not restrictive in nature. Other duties may be assigned.
Language Skills: Ability to read and interpret documents such as operating instructions, and procedure manuals. Ability to write complex reports and correspondence. Must be able to communicate orally and written in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc. Ability to apply concepts of basic algebra and geometry. Ability to forecast accurately.
Reasoning Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in non-standardized situations.
Certificate/License: Valid driver’s license with record clean enough to be acceptable to our insurance carrier.
All Employees Have The Following Compliance Obligations
Kingspan Insulation is seeking a dynamic Technical Sales Manager to drive growth and strengthen relationships with our distribution and fabrication partners across the Southeast U.S., Puerto Rico, and the Caribbean. This role centers on promoting our advanced insulation technologies—including Expanded Polystyrene (EPS), Extruded Polystyrene (XPS), and Polyisocyanurate (PIR)—used in applications such as Lightweight Insulated Concrete (LWIC) roofing, sunroom panels, cold chain packaging, transportation systems, and low-temperature mechanical and pipe insulation systems.
Reporting to the Senior Director of Sales, this key team member will be responsible for:
- Managing and expanding existing customer accounts
- Identifying actionable insights to inform growth strategies
- Driving profitable sales through consultative, value-based selling
Why Kingspan Insulation?
Headquartered in Atlanta, GA, Kingspan Insulation is a global leader in energy-efficient and moisture management solutions. Our portfolio includes high-performance insulation, building wraps, and pre-insulated HVAC ductwork. With a range of optimum, premium, and high-performance rigid insulation products, we offer significant advantages over traditional materials - delivering some of the most thermally efficient and technically advanced solutions on the market.
Despite our rapid growth and performance well above market rates, we remain a nimble player in vast markets - creating tremendous upside for both the business and this role. Joining our team means contributing to a high-impact mission while enjoying the rewards of a career that’s both exciting and deeply fulfilling.
You’ll benefit from the financial stability of a global company and the personal connection of a close-knit team. With our passionate culture, strong growth trajectory, and outstanding benefits, Kingspan Insulation is a place where you’ll want to build your long-term career.
Essential Duties
Essential duties are interpreted as being descriptive and not restrictive in nature. Other duties may be assigned.
- Develop and execute strategic sales initiatives to drive adoption of Kingspan’s technical insulation product portfolio across target markets.
- Create and implement a territory plan that aligns with business objectives, identifies key growth opportunities, and delivers measurable results.
- Engage and collaborate with key stakeholders - including distributors, fabricators, global EPC firms, mechanical engineers, and contractors - to understand project needs and deliver tailored solutions.
- Build and maintain a robust pipeline of qualified opportunities, leveraging CRM tools and market insights to forecast sales and achieve growth targets.
- Serve as a technical resource and trusted advisor, providing product training, application guidance, and responsive customer service to ensure successful outcomes.
- Deliver exceptional post-sale support, proactively following up on opportunities, resolving issues promptly, and maintaining alignment with company policies and service standards.
- Represent Kingspan at industry events and trade association meetings, enhancing brand visibility and promoting product solutions to targeted audiences.
- Collaborate cross-functionally with Sales, Technical, Marketing, and Operations teams to align resources and drive customer success.
- Champion a culture of safety, consistently performing duties in accordance with safety protocols and promoting a safe work environment across all activities.
- Bachelor’s degree from an accredited institution in a relevant field such as Engineering, Construction Management, Architecture, Industrial Technology, or Business
- 5 years of outside B2B sales experience with insulation products or related materials in at least one of the following segments: technical, residential, commercial, or industrial
- Candidates with experience across multiple segments or with cross-functional exposure will be strongly considered
- Fluency in both English and Spanish, with the ability to communicate technical concepts clearly and effectively in both languages
- Proven success as a Sales Manager with a strong record of revenue growth and account development
- Ability to understand and articulate complex engineered solutions, including product specifications and performance benefits
- Skilled in translating technical features into customer value, using a consultative, solution-oriented approach
- Demonstrated ability to identify customer needs, craft tailored solutions, and close high-value sales
- Strong prospecting and forecasting capabilities, with a strategic mindset for territory and market development
- Excellent collaboration and problem-solving skills, with a team-oriented and resourceful approach
- Highly organized and detail-oriented, capable of managing multiple priorities in a fast-paced environment
- Exceptional communication and interpersonal skills, including conflict resolution and relationship management
- Proficiency in business software applications, especially Microsoft Office (Excel, Outlook, PowerPoint, Word)
Language Skills: Ability to read and interpret documents such as operating instructions, and procedure manuals. Ability to write complex reports and correspondence. Must be able to communicate orally and written in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc. Ability to apply concepts of basic algebra and geometry. Ability to forecast accurately.
Reasoning Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in non-standardized situations.
Certificate/License: Valid driver’s license with record clean enough to be acceptable to our insurance carrier.
All Employees Have The Following Compliance Obligations
- Remain compliant with the Code of Conduct and Policies which includes the Product Compliance Policy.
- Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations and market demands.
- Responsible for all tasks to achieve compliance goals and demands of Compliance Management System.
- Must raise concerns related to the Compliance Management System to their supervisor, manager, any member of the Leadership Team, or through the confidential whistle blower service.