Director of Risk, Insurance & Claims

Director, Risk Management, Insurance and Claims

Location: Miami, FL (On-site)

Employment Type: Full-Time, Executive Level

Company Overview

We are a leading container shipping company based in Miami, Florida, specializing in ocean 

transportation services across the Caribbean, Central America, South America, and the Bahamas. With 

dedicated terminals at Port Everglades and a commitment to reliable, efficient cargo delivery, we 

serve a diverse range of clients in international trade. Our operations include full container load 

(FCL), less than container load (LCL), refrigerated cargo, warehousing, and comprehensive logistics 

solutions.

Job Summary

We are seeking an experienced Director, Risk Management, Insurance and Claims to lead our claims 

processing and risk mitigation efforts. This executive-level role will oversee all aspects of cargo 

and ship claims, insurance programs, and legal coordination to minimize inancial exposure and 

ensure operational resilience. The ideal candidate brings deep expertise in maritime insurance, 

claims handling, and risk management within the shipping industry.

Key Responsibilities

•  Manage the end-to-end processing of all cargo claims, including damage, loss,

delay, and related disputes.

•  Oversee claims related to vessels, ships, and operational incidents.

•  Direct the company's comprehensive insurance portfolio.

•  Negotiate with insurers, brokers, and underwriters to secure optimal coverage and

premiums.

•  Develop and implement risk management strategies to identify, assess, and mitigate operational, 

inancial, and legal risks.

•  Collaborate closely with external attorneys on litigation, arbitration, and all legal cases 

arising from claims or incidents.

•  Lead investigations into claims and incidents, ensuring compliance with

international maritime regulations (e.g., Hague-Visby Rules, U.S. COGSA).

•  Prepare reports for executive leadership on claims trends, risk exposure, and inancial 

impacts.

•  Build and lead a high-performing claims and risk team, fostering a culture of

proactive risk prevention.

Qualifications

•   Bachelor's degree in Risk Management, Insurance, Law, Maritime Studies, Business 

Administration, or a related ield; advanced degree (e.g., JD, MBA) or professional certiications 

(e.g., ARM, CPCU, Chartered Insurance Institute) highly preferred.

•  1O years of progressive experience in claims and risk management, with at least 5 years in a 

senior leadership role within the maritime, shipping, or logistics industry.

•  Proven expertise in handling cargo claims.

•  Demonstrated experience managing a broad operational insurance portfolio, including P&I Clubs, 

Hull & Machinery (H&M), Protection & Indemnity (P&I), Marine Cargo Insurance, Warehouse Legal 

Liability / Warehouseman's Liability, Commercial Auto / Fleet Insurance, Container / Equipment 

Insurance, Terminal Operators Liability, General Liability (with Marine Extensions), Bailee 

Liability, Errors & Omissions (E&O) I Professional Liability, Cyber Liability, and Crime I 

Fidelity.

•  Strong knowledge of maritime law, international conventions, and U.S. regulations

relevant to ocean shipping.

•  Experience working with P&I clubs, marine insurers, and legal counsel on complex

claims and disputes.

•  Excellent negotiation, analytical, and problem-solving skills.

•  Demonstrated ability to manage insurance renewals and reduce overall risk

exposure.

•  Exceptional communication skills, with the ability to present to executive teams and

external stakeholders.

What We Ofer

•  Competitive executive compensation package, including base salary and beneits.

•  Opportunity to play a pivotal role in a dynamic, growth-oriented shipping company.

•  Long-term stability and direct access to ownership in a privately held organization.

To apply, please submit your resume and cover letter to [normavillanueva@kingocean.com] 

(conidential applications encouraged). We are an

equal opportunity employer.