Club Manager

KidsUnited is the leading brand in early childhood development through soccer skills training. We’re seeking a personable, energetic Club Manager to lead our vibrant club operations. In this pivotal role, you will oversee daily activities, ensure exceptional guest experiences, and drive the overall success of the club. This role, working closely with the Club Owner and KidsUnited brand team, has complete responsibility for the operation of one KidsUnited location, with growth and advancement opportunities available as we expand our KidsUnited territory in Colorado. Your leadership will inspire staff, manage resources efficiently, uphold the highest standards of hospitality, and ensure that target growth goals are met. If you thrive in fast-paced environments and possess a passion for delivering memorable experiences, growing a new club location, and being rewarded for outcomes, this is your opportunity to make a significant impact as a key leader in our organization.

Applicants should have a passion for working with children, prior management experience, experience in membership-based sales, and an outgoing personality to engage with families and create an exciting culture. Previous experience in athletics, coaching, and working with children is a plus. This full-time role requires flexibility (including evenings and weekends hours).

Key Responsibilities:

Drive Growth & Business Performance

• Create monthly KPIs and execute membership sales strategies to drive membership and revenue growth
• Analyze conversion rates, retention, and revenues to optimize performance.
• Develop and implement business to business relationships and local marketing initiatives to increase brand awareness within the community
• Build and maintain a family-oriented atmosphere in the facility for all players, parents, family, and employees

Lead & Develop a KidsUnited Team

• Recruit and coach a team of highly motivated and energized staff. This includes sales associates and coaches
• Set clear performance expectations and hold the team accountable for results. Control service quality to optimize the class experience
• Foster a culture of service, excellence, and enthusiasm—everyone on the team should exude the KidsUnited culture
• Ensure classes are performed optimally with an energetic and engaging atmosphere

Deliver Unparalleled Customer Experiences

• Be the face of your club - All staff and families should see you as a leader who fosters the KidsUnited culture in everything they do. Be very friendly and highly engaging
• Ensure every class is held to the highest standard and coaches and staff perform above and beyond expectations.
• Address parent concerns, manage feedback, and continuously improve the customer journey.
• Ensure the facility is clean, safe, and operating at the highest standard.

Operational Excellence & Execution

• Perform and oversee daily tasks to ensure club efficiency and growth
• Manage staff schedules, conduct payroll
• Compliance with all KidsUnited processes and standards
• Some travel for KidsUnited operations training required

Experience & Skills

Must-Have Experience & Skills:

• Sales & Business Acumen – You know how to sell, engage with prospective customers, and drive revenue.
• Customer-Obsessed Mindset – Creating the exceptional KidsUnited experience
• Children’s Development – You must have a passion for working with children and families.
• Leadership & Team Development – You’re not only coaching children, but also coaching the staff to excellence
• Strong Execution & Problem-Solving Skills – You tackle issues head on for quick and efficient solving.
• High-Energy, Hands-On Approach – You thrive in fast-paced environments and love being in the action.
• Positive Energy - You set the tone. Your presence brings warmth, enthusiasm, and positivity that uplifts kids, parents, and staff the moment they walk in.

Preferred Experience:

• Soccer background – Any personal or professional experience with soccer is a plus.
• Coaching or early childhood education – Experience working with kids in a coaching or teaching setting is highly valued, especially with ages 1.5–9.
• Bilingual in Spanish a plus

Join us as a Club Manager and become part of an energetic team dedicated to creating memorable experiences, inspiring children excel in life and soccer, and helping support the local community. Your leadership will shape the future of our club while providing the exceptional service that keeps members coming back. We are committed to supporting your growth with comprehensive training opportunities and a vibrant work environment where your passion for hospitality can truly shine!