Medical Scheduling Coordinator

Overview

We are looking for an outstanding Medical Scheduling Coordinator to join our growing team at KG Health Partners, Inc.

Join us and enjoy a robust benefits package designed to support your well-being! (Some plans vary by state.)

Full Time employees can enjoy:

• Health Coverage: Two flexible medical plans.
• Dental & Vision: Comprehensive coverage. Vision is company paid.
• Health Savings Account (HSA): Pre-tax contributions.
• Flexible Spending Accounts (FSA): Medical and Dependent Care options.
• Life & Disability Insurance: Company-paid, with optional additional coverage.
• Generous Paid Time Off (PTO), plus additional paid holidays.
• Employee Assistance Program (EAP): Wellness support
• 401k Retirement Plan: Participate and receive a company match after meeting eligibility requirements.
• Frequent and ongoing employee appreciation and celebration throughout the company
• Dynamic, challenging, and motivating work environment
• True teamwork environment
• Enjoy an easy commute to our prime location in Clearwater's Highpoint/ICOT/Gateway area – conveniently accessible from anywhere

Reports To: Medical Business Office ManagerStatus: Full-Time; Non-Exempt / HourlyPOSITION SUMMARY:The Medical Scheduling Coordinator will focus on scheduling providers in both Skilled Nursing Facilities and Assisted Living Facilities. Additionally, the scheduler works with the providers, medical assistants, and facility representatives to provide efficient, effective customer service to our facilities, patients, and family members. 

Responsibilities

RESPONSIBILITIES:

• Creating and maintenance of multiple provider schedules.
• Works with peers and clinical teams to ensure patients are seen timely.
• Communicates daily with facility representatives and clinical teams to ensure accuracy of patient data, streamlining the scheduling process.
• Ensures all required documentation is received prior to scheduling (MNO/Consent and facesheet)
• Effectively communicates with Insurance Verification and Billing Team to ensure all their part in the company workflow is satisfied.
• Provides general customer service to our physicians, facilities, and their resident/family members

SUPERVISORY RESPONSIBILITIES: None

COMPETENCIES:

• Strong organizational, interpersonal and motivational skills
• Excellent written and verbal communication skills
• Detail oriented
• High level of reasoning and analytical skills
• Ability to multi-task and work independently

Qualifications

QUALIFICATIONS:Experience, Education, and Skill Requirements:

• Associate’s degree or comparable work experience in a health related field.
• Medical office experience preferred
• Previous scheduling experience in a medical setting required
• Intermediate or greater computer skills required including Microsoft Office Suite
• The ability to multi-task, operate against daily deadlines, and function at high rates of productivity without micromanagement
• Excellent telephone and communication skills

COMPUTER SKILLS:

• Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook
• EMR experience, NextGen/Meditouch experience preferred.

CERTIFICATES, LICENSES, REGISTRATION: None required

ENVIRONMENTAL FACTORS/PHYSICAL DEMANDS: Work is performed in an office and onsite facility care environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.

OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

• Adheres to the policies and procedures of the company.
• Maintains strict confidentiality of client, company, and personnel information.
• Demonstrates a strong commitment to the mission and values of the organization.
• Adheres to company attendance standards.
• Performs other duties as assigned.

DRUG FREE WORK PLACE:KG Health Partners is a drug-free, smoke-free workplace, and participation in random/post-incident drug testing is required.

At-Will Employment (Florida):Employment with KG Health Partners (“KGHP”) is “at-will.” This means that employment is for an indefinite period of time and may be terminated by either the employee or the employer at any time, with or without cause or notice, and for any reason or no reason at all, in accordance with Florida law. Nothing in this job description or any other document should be interpreted as a contract of employment.KG123