What are the responsibilities and job description for the Spa Coordinator position at Golden Glow Medical Spa?
Golden Glow Medical Spa is seeking a motivated Spa Coordinator with knowledge of the beauty/cosmetic dermatology industry! Benefits include: commission, PTO, paid holidays, 401k.
Responsibilities include:
- Gain knowledge of all spa services and products within first 3 months then expected to do consults & sales closing
- Assisting the Doctor in sales and office events and reaching sales goals
- Follow up with clients after procedures & consults
- Greet every patient cheerfully, asking them if they would like a beverage, and be very courteous, respectful, and pleasant
- Answering phone calls, emails, and chats
- Schedule appointments properly and accurately including all patient information
- Ability to check in and out patients, check account balances and services to ensure they are correct
- Collect patient information professionally and confidentially and file/note correctly in software.
- Having patients fill out all necessary paperwork
- Updating and maintaining patient information
- Helping pre-chart patients
- Upselling on additional services
- Learn to use all softwares and photography devices
- Constantly develop and grow retail and medical spa services sales through training, tools and monitoring
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $18 - $20