Senior Business Analyst - Operational Readiness

Responsibilities

Kforce has a client in Coral Gables, FL that is seeking a detail-oriented, results-driven and independent Business Analyst - Operational Readiness to support the system implementation by ensuring operational readiness before go-live. This role bridges the gap between project teams and business operations, focusing on ensuring that people, processes, data, and systems are fully prepared for deployment. Key Responsibilities:

• Act as a liaison between project teams and business units to assess operational impacts and readiness needs
• Define and manage operational readiness criteria, including business process updates, training, SOPs, support models, and communications
• Partner with testing teams to ensure test case coverage aligns with business readiness, including participation in UAT, SIT, and ORT planning and defect resolution
• Identify, document, and track risks, dependencies, and readiness gaps through to resolution
• Develop and maintain readiness plans, checklists, and go/no-go criteria aligned with deployment timelines
• Coordinate with Change Management and Training to ensure operational staff are informed and equipped
• Lead or support cutover planning, trial runs, and business continuity validation
• Facilitate readiness workshops and status reporting for leadership and stakeholders
• Ensure post-implementation support structure is defined and understood
• Track metrics to validate readiness effectiveness and capture lessons learned post-implementation
  
  

Requirements

• Strong understanding of business operations, testing cycles, and business continuity planning
• Needs to be a self starter and have strong experience with PowerPoint, Excel and JIRA
• Qmetry experience would be an asset
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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