What are the responsibilities and job description for the Client Scheduling Coordinator position at Kforce Inc?
Responsibilities
Kforce has a client that is seeking a Client Scheduling Coordinator in Whitehouse Station, NJ. Responsibilities:
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Client Scheduling Coordinator in Whitehouse Station, NJ. Responsibilities:
- Acting as the point of contact between the company and the client throughout the home assessment scheduling process
- Making a high volume of outbound contacts (calls/emails) to secure appointments
- Maintain an appointment-setting process that accommodates the needs of both clients and business partners
- Follow through with all tasks in an effective and efficient manner by using company and department resources
- Consistently complete tasks with an increased focus on the details to improve the scheduling experience
- Proactively and clearly communicate needs and concerns
- Work to collaboratively respond to inquiries within 24 hours of receipt
- Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
- Communicate clearly and in a professional manner with all internal and external business partners (emails, phone calls, MS Teams chat)
- Minimum of high school diploma or equivalent; College degree or currently pursuing is a plus
- 2-4 years of Customer Service experience
- Effective, strong, and service focused communication skills, both verbal and written
- Outlook - must be able to manage multiple calendars for scheduling of appointments
- Excel - data entry
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Salary : $30 - $40