What are the responsibilities and job description for the Human Resources Consultant position at Keystone?
About Us
Keystone started in 1983 when four independent insurance agencies teamed up to pool their experience and expertise. Today, that passion and spirit that started Keystone continues. Growing to over 300 independent agency partners, Keystone provides its agents with a community of like-minded agencies, industry expertise, and access to specialized products for their clients. For insurance carriers who want to develop relationships with independent agencies, Keystone offers a network of quality independent agencies and an innovative approach that aims to tap new markets and develop new products. For individuals, families, and businesses that are looking for insurance coverage and financial services, Keystone offers a consultative approach to help independent agents develop the right coverage for their clients’ needs, with specialized pricing and coverage from insurance carriers.
Keystone’s Risk Management division empowers agencies with a dedicated team of safety, claims, and HR experts who collaborate on strategies to improve injury prevention, claim outcomes, and compliance.
Senior Human Resources Consultant
Position Summary:
The Senior Human Resources Consultant serves as a strategic advisor to clients by delivering comprehensive HR guidance, developing and implementing human resources initiatives, and ensuring compliance with applicable employment laws and regulations. This role partners closely with leadership and clients to support workforce effectiveness, employee relations, and organizational success. The position reports directly to the General Counsel & Vice President of Human Resources.
Key Responsibilities:
- Advise clients on a broad range of human resources matters, including employee relations, performance management, disciplinary actions, hiring and termination practices, wage and hour compliance, unemployment claims, and leave administration under FMLA and ADA regulations.
- Prepare and present employee and management training on a variety of human resources topics, including but not limited to, harassment prevention, performance management, corrective action, termination procedures, and leave of absence management.
- Perform audits of internal human resource processes and policies to ensure compliance with applicable federal, state, and local employment laws.
- Review, revise, and draft employee handbooks, policies, procedures, and other HR-related documentation tailored to client needs.
- Provide onsite Human Resources consulting support to clients, as necessary.
- Develop and contribute HR-related articles, blogs, and thought leadership content for publication on the company website and other marketing platforms.
- Manage full-cycle recruiting process, including job postings, sourcing candidates, interviewing, and negotiating employment offers.
- Administer and manage employee leaves of absence, including FMLA, ADA accommodations, and other related leave programs.
- Actively pursue new clients by promoting Keystone Risk Management’s HR consulting services to existing clients, Keystone partner agencies, and businesses.
- Maintain current knowledge of evolving employment laws, HR best practices, and regulatory changes impacting clients and the organization.
- Perform additional duties as assigned.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field required
- SPHR or PHR preferred
- Minimum of 5-7 years of progressive human resources generalist experience with a strong background in employee relations and employment law
- Minimum of 3 years of experience recruiting across multiples disciplines
- Experience with compensation analysis and program design preferred
- Proficiency with Microsoft Office Suite and web-based applications; working knowledge of Salesforce a plus
- Strong analytical, organizational, problem-solving, and presentation skills
- Excellent verbal and written communication skills
- Demonstrated ability to collaborate effectively across teams and build relationships with senior leadership and clients
- Ability to manage multiple priorities in a fast-paced, client-focused environment
- Willingness and ability to travel approximately 10-15%, including occasional overnight travel
- Employment is contingent upon successful completion of a criminal background check, as permitted by law
Physical Demands & Work Environment:
This position operates primarily in a professional office environment and routinely uses standard office equipment, including computers, telephones, printers, filing systems, and related technology.
- Regularly required to communicate effectively through speaking and hearing.
- Frequently required to use hands and arms for computer and office-related tasks.
- Occasionally required to lift and move office materials and supplies weighing up to 20 pounds.
Schedule: Monday-Friday, 8:00am-5:00pm EST
Office Location: 7562 State Route 30, Irwin, PA 15642 (Hybrid Work Options)
Benefits:
- Competitive Salary
- Health Insurance Plans (PPO, HSA, Copay Options)
- Dental Insurance
- Vision Insurance
- Company Paid Disability Insurance
- Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
- 401(k) with Safe Harbor Match
- Paid Time Off
- Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.