What are the responsibilities and job description for the Assistant Racquets Professional position at Keswick Hall and Club?
Overview
History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries.
This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center.
Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.
In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).
The Assistant Racquets Professional provides lessons, maintains tennis courts and assists in operations of the racquets program.
ESSENTIAL DUTIES & RESPONSIBILITIES
I. Instruction & Program Delivery (Tennis & Pickleball)
1. Assist in delivering high-quality private and group instruction for both tennis and pickleball, across all age groups and skill levels.
2. Support junior development programs, adult clinics, and special events to enhance member engagement.
3. Help implement and lead recreational and competitive play formats (e.g., round robins, socials, exhibitions).
4. Promote an inclusive, positive environment that encourages player improvement and enjoyment.
5. Shadow senior professionals to continue learning and developing technical and teaching skills.
II. Court & Facility Maintenance
1. Support daily upkeep of the red clay tennis courts and hard pickleball courts, including brushing, watering, rolling, and lining as needed.
2. Assist with seasonal court setup, closures, and special event preparation.
3. Monitor court conditions and promptly report any issues or hazards to ensure safety and playability.
4. Maintain cleanliness and organization of court areas, teaching carts, and ball hoppers.
III. Operations, Administration & Business Education
1. Learn and support retail operations, including point-of-sale transactions, merchandising, inventory tracking, and reordering.
2. Participate in scheduling and communications for lessons, clinics, and special events.
3. Assist with racquet services including stringing, grip replacement, and logging restring history for clients.
4. Help plan and execute events such as tournaments, member socials, and watch parties.
5. Attend regular staff meetings and contribute ideas to improve programming and client satisfaction.
6. Develop professionalism in client service, communication, and brand representation as part of an educational pathway toward a full racquets professional role.
QUALIFICATIONS
KNOWLEDGE
Advanced knowledge of the game of Tennis.
SKILLS AND ABILITIES
Excellent communication skills.
Strong customer relations skills.
Outgoing/engaging personality that will ensure an enjoyable and entertaining environment in a safe/professional setting.
SUPERVISION
Position functions with supervision.
EDUCATION/ EXPERIENCE
Minimum of a high school diploma (or equivalent) and at least 1 year of experience in Tennis Instruction. Prior teaching experience with both adults and children preferred. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
Certified in CPR, First Aid, and AED
Tennis Instructor Certification
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Frequently works in outdoor weather conditions.
Ability to stand, walk, stoop, kneel, crouch, reach for an extended period of time.
Ability to bend at waist and perform repetitive foot and hand action.
Ability to lift 20 pounds frequently, up to 50 pounds periodically.
Good hand/eye/foot coordination required.
UNIFORM REQUIREMENT
Keswick polo (which will be provided), tennis shorts and sneakers.
At this time, Keswick will not sponsor a new applicant for employment authorization for this position.