Director of Banquets

History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries. 

This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center. Keswick Hall is seeking a Hotel Banquet Director for multiple outlets and shifts.

Director of Banquets to lead all banquet operations, ensuring exceptional service, quality, and financial performance for events. Key responsibilities include leading staff, maintaining high-end standards, coordinating with culinary/sales departments, budgeting, and delivering bespoke guest experiences.

 Salary: DOE

Duties include but are not limited to:

• Prepare weekly schedule, including labor cost spreadsheet; assist with ordering supplies within budgeted amounts; assure that necessary forms are prepared and processed.
• Create a warm, friendly, relaxed atmosphere for the enjoyment of members and their guests.
• Handle complaints, concerns or special requests for guests.  
• Ensure outlets are fully prepared for every service period by being properly stocked with equipment and supplies.
• Supervise and enforce clean, neat, professional appearance always in accordance with established dress codes.
• Work well with all staff members to ensure smooth and consistent service within set standards.
• Work closely with all departments ensuring communication flows effectively.
• Monitor guest comments or complaints and respond to them.
• Serve as a positive role model for staff. 
• Effectively handle difficult situations with line staff.
• Assist in controlling labor and operating expenses.
• Assist the restaurant and lounge in scheduling and training all employees.
• Perform other duties as assigned.

• Minimum of a high school diploma (or equivalent) and 2-4 years of experience managing volume restaurants.  However, a combination of experience and/or education will be taken into consideration. 
• TIPS Certification
• Certified in CPR, First Aid AED
• Be knowledgeable about all food and beverage products we offer and how they are prepared and be able to teach others.
• Strong knowledge of food handling and sanitation requirements of the Department of Health.
• Proven record of building strong relationships with team members, patrons and managers.
• Sense of style, flair, eye for detail and creative.
• Must possess the ability to organize and prioritize.
• A flexible schedule with the ability to work all shifts: days, nights, weekends and holidays.
• High degree of analytical abilities.
• Solid communication and organization skills.
• Strong presentation skills.
• Proficiency in the use of Microsoft Office (Excel, Word).
• Strong interpersonal and team player skills.
• Strong leadership and management skills.
• Must be able to go up and down staircase as well as stoop and bend.
• Must be able to lift up to 25 pounds.

At this time, Keswick will not sponsor a new applicant for employment authorization for this position.

Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.

In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).