Office Administrator - Tri Delta Transit

Office Administrator - Tri Delta Transit

Salary Range: $70,000 - $77,929 (commensurate with experience)

Role purpose:

The Office Administrator is responsible for handling essential administrative tasks, supporting recruitment, training and onboarding efforts and coordinating with payroll and accounts payable to ensure efficient operation of the office. Responsible for effectively and efficiently researching and responding to Payroll related inquiries. The position is also responsible for reporting, contract compliance, billing, data entry, and quality assurance.

Knowledge and Experience:

• At least 3 years of experience as an Office Administrator in transit or logistics

• Experience in a human resources support role preferred

• Experience analyzing data and reporting

• High School Diploma or G.E.D

• BS/BA business administration a plus

• Experience in a fast-paced work environment

• Intermediate knowledge and experience of Microsoft Office Suite

• Experience with HRIS systems and willingness to learn industry specific systems

• Knowledge of NTD reporting requirements helpful

Skills:

• Excellent time management and organizational skills

• Must be detail oriented

• Must be professional and have good customer service etiquette

• Excellent verbal and written communication skills

• Able to multitask

• Strong analytical and reporting skills

Key Accountabilities:

Administrative

• Responsible for maintaining and furnishing all documents related to the Contract, including but not limited to, on-time performance, Contract/penalty compliance, customer complaints and resolutions, staffing reports, etc.

• Weekly/Monthly accurate updating of data to be displayed in the VIZ room to include but not limited to all measurables KPIs

• Manage requests from the client for various weekly and monthly reports and audits

• Ability to remain organized by utilizing tools, such as MS Excel and office equipment

• Manage office inventory and working with vendors to ensure regular supply of office materials

• Responsible for producing monthly billing and required reporting per the client contract

• Maintains integrity in dealing with internal and external customers

• Responsible for NTD reporting to include but not limited to mileage, service hours, passenger counts and safety related incidents

• Any other duties assigned

Finance

• Liaison with the corporate office for payroll and related records

• Maintains confidentiality with company proprietary information, to include but not limited to financial, labor and billing data.

HR Administration

• Assist with recruiting and new hire process including all onboarding functions

• Maintain electronic files/filing system

• Review onboarding documents to ensure completion

• Assist administration of company leave of absence policies, FMLA, LOA, including disability accommodation under ADA/ADAA and other statutory leave entitlements.

• Maintains records for leaves in accordance with state and company guidelines

• Liaison between corporate human resources and leaves department for employee related matters.

• Assist with internal communications tools to enable process improvement related to increasing engagement and building an inclusive, supportive workplace

• Assist with events and projects associated with organizational culture development

• Coordinate employee appreciation activities

• Maintains employee confidence by keeping information confidential

Business / Reporting Processes

• Coordinate performance reporting with the local management team including the implementation and tracking of key metrics for monthly reports to our client

Physical Demands and Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The work is accomplished indoors and in air-conditioned or well-ventilated facilities. May perform physical activities that require considerable use of the arms, repetitive hand-wrist motion, and legs and moving the whole body, such as climbing, lifting, balancing, walking, standing, stooping, and handling of materials. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

Additional Statements:

• Drug screening: Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.

• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the safest transportation company in the world.

• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities where we operate.

• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact KTA-HR@keolisna.com. Keolis complies with federal and state disability laws and provides reasonable accommodation to qualified applicants.

• Work authorization: “Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position”

• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.