Deputy Director of Adult Services

Deputy Director of Adult Outpatient Services

Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities.

Ken­neth Young Cen­ter offers a robust ben­e­fit pack­age that is high­ly com­pet­i­tive to the mar­ket and offers all full-time employ­ees the following:

• 403(b) plan with orga­ni­za­tion­al matching
• Medical Insurance (Blue Cross and Blue Shield of Illi­nois - BCBS)
• Den­tal (BCBS), and Vision Insur­ance (BCBS) with low employee premiums
• Long Term and Short Term Dis­abil­i­ty (BCBS), no cost to employee
• Flex­i­ble Spend­ing Account (with annu­al rollover)
• Basic life insur­ance (50k) paid for by the organization and option for addi­tion­al vol­un­tary cov­er­age for self, spouse, or depen­dents (BCBS)
• Incentive program with potential for quarterly bonuses
• Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
• Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)
  
  

To fur­ther pro­mote an active and healthy work/ life bal­ance, KYC also offers a gen­er­ous amount of paid time off and staff holidays.

• 4 weeks of Paid Time Off (With increas­es based on seniority)
• 8 Paid Orga­ni­za­­­tion-Wide Hol­i­days
• 3 Per­son­al Float­ing Hol­i­days annually
  
  

Job Scope: Provides leadership and oversight of all aspects of the Adult Outpatient Behavioral Health program providing direct services, including Adult Outpatient Team and SUPR team. Responsible for program planning, development and clinical and administrative oversight to achieve agency’s strategic goals and provide comprehensive quality care. Participates in the development and achievement of department specific budget, strategic goals and initiatives. Responsible for the communication of management directives and information to staff.

Primary Responsibilities

• Oversee all clinical services provided to clients receiving services from adult outpatient team, medical case management and SUPR teams
• Oversee all operations for Behavioral Health outpatient intake and assessment assuring this function responds to requests for services in an efficient, responsive manner and within established guidelines.
• Oversee implementation of policy and procedures created by leadership team
• Oversee all documentation and data collection required for adult outpatient and SUPR programs
• Provide clinical and administrative supervision to Outpatient team and SUPR Managers and set written performance and project goals; regularly monitor and evaluate achievement toward those goals
• Establish and implement annual service goals, objectives and strategies for achievement of Adult Outpatient and SUPR service teams
• Work collaboratively with other Deputy Directors both within Division and cross division to ensure coordination of care for clients
• Support development and expansion of outpatient Behavioral Health Services and SUPR services
• Regularly monitor and maintain sufficient and balanced service capacity to meet demand
• Evaluate and respond to program staffing needs and staff selection by directing managers in job description development, interviewing, hiring, and orientation
• Conduct regular planning, evaluation and operational meetings with program managers
• Facilitate communication of all pertinent information generated from Leadership and other meetings to program staff on a timely basis
• Ensure that all clinical activities performed by program staff are consistent with published standards, policies and procedures of the organization
• Identify training and development needs of program staff and participate in development of program training activities
• Represent KYC as a participant in funder/provider networks, committees and planning groups in the community
• Participate in Department budget process actively monitoring that teams are meeting revenue targets
• Understand clinical services and programs and provide backup to managers and supervisory staff, as needed
• Participate in program planning, service coordination, practice development, as a member of the Program Director Team, Continuous Quality Improvement Committee and Program Services Committee
• Receive administrative input from Director of Outpatient Services and provide feedback regarding clinical and administrative issues
• Other duties as assigned
  
  

Education/Experience

• Masters or doctorate degree from an accredited university in psychology, social work or related discipline
• Licensed to practice independently in the State of Illinois; meet LPHA guidelines in IL Rule 132/140 Administrative Code
• Minimum of five years experience demonstrating the ability to provide clinical services in a community mental/behavioral health or co-occurring substance use/physical disabilities setting
• Preferred five years’ experience providing post masters clinical supervision
• Preferred at least 2 years experience providing administrative leadership including development, day-to-day operations, and compliance oversight for a clinical service program
  
  

Schedule/Timekeeping

• Full Time, Exempt, 37.5 hours per week
• Must be prepared to work a flexible schedule in response to the needs of the target population served, including evenings and weekends
  
  

Kenneth Young Center is an Equal Opportunity Employer