What are the responsibilities and job description for the Lead Generation Specialist position at Kelso Building Services?
At Kelso Building Services, we believe in empowering our team members with the tools, training, and support they need to succeed. You’ll be part of a company that values integrity, innovation, and customer satisfaction—and you’ll have the opportunity to grow your career in a dynamic and rewarding environment.
What You’ll Do
What You’ll Do
- Fill the Calendar With Qualified Appointments Generate new opportunities through cold calling, emailing, drop ins, networking, referrals, and strategic outreach. Your primary goal is to book qualified meetings for the local sales and operations team and keep the pipeline moving.
- Qualify Fast and Set Clean Meetings Identify the decision maker, confirm the facility type and needs, and understand urgency before booking. Set expectations clearly so the team on the ground walks into real opportunities, not courtesy meetings.
- Own Follow Up and Rebooking Run a tight cadence and stay on top of every lead. Reschedule missed meetings quickly, re engage cold prospects, and keep accounts warm until they are ready to meet.
- Support Growth in Priority Markets Work targeted lists in new and existing territories to open doors with facility leaders, property management groups, and multi site operators. Consistent activity and coverage matter more than waiting on inbound.
- Travel for On Site Market Blitzes Spend one to two weeks per month traveling to new cities to support concentrated outreach and on site blitz days. This includes walking into facilities, meeting decision makers, and setting appointments in real time to accelerate market traction.
- Deliver a Clean Hand Off to the Local Team Once a meeting is booked, provide strong notes and context: who you spoke with, what they care about, current pain points, equipment overview if known, and the next step. Stay connected with the branch to track outcomes and improve future targeting.
- Track Activity and Results Log outreach, meeting details, and next actions so performance is clear and the team has visibility. You will be measured on activity, appointment quality, and conversion to opportunities for the field team.
- Improve the Playbook Refine talk tracks, email messaging, and target lists based on what is working in each market. Share feedback from the field so the team gets better every week.
- Excellent communication, negotiation, and interpersonal skills—you know how to listen, advise, and close deals.
- A self-motivated, goal-oriented mindset with a passion for helping customers and driving results.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to work independently while collaborating effectively with internal teams.
- Ability to travel frequently.
- Competitive base salary, plus robust commission structure
- Health, dental, and vision insurance
- Paid time off and holidays
- Ongoing training and professional development opportunities