What are the responsibilities and job description for the Tax Collector position at Kelly?
Ready, set, go! Put your career in motion with a new opportunity. Join the Kelly® Professional & Industrial team as a Tax Collector, supporting tax collection for counties and cities across Arizona.
Why You Should Apply To Be a Tax Collector
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Why You Should Apply To Be a Tax Collector
- Pay Rate: $20/hr
- Location: Phoenix, AZ 85007
- Set up/Schedule: Hybrid role; must attend training onsite. Flexible schedule between 7:45am to 5:15pm, Monday–Friday.
- Employment Type: Contract, with potential for permanent employment based on performance and culture fit
- Review and manage taxpayer accounts, verifying and updating key information.
- Contact taxpayers via phone and field visits to resolve delinquent tax liabilities (individual, corporate, withholding, TPT).
- Educate taxpayers on online resources, current tax policies, and promote voluntary compliance.
- Negotiate payment arrangements and, when required, participate in asset seizure/sales to resolve debts.
- Document all activities in multiple systems and participate in team engagement activities to support success.
- Meet performance and compliance expectations, using creative problem-solving to help taxpayers achieve compliance.
- At least 2 years’ call center experience (banking/finance, insurance, or telecommunications—not technical support or dispatch).
- Demonstrated ability to multitask, stay organized, and communicate well—both verbally and in writing.
- Basic skills in Microsoft Word, Excel, Google Workspace, and basic math.
- Creative problem-solving skills and a goal-oriented, positive attitude.
- Great interpersonal skills and the ability to retain new knowledge easily.
- Spanish-speaking skills (preferred).
- High school diploma or equivalent required.
- Associate degree or higher preferred.
- Initial intensive onsite training (3–6 weeks, 8:30 AM–5 PM; attendance is critical).
- Must live in Greater Phoenix Metro, attend 1st day orientation in person, and be able to transport equipment (micro desktop, 2 monitors, keyboard, mouse, and headset).
- Hybrid work; hardwired internet required (5G router option available).
- Must be up-to-date with Arizona state taxes.
- Pre-employment checks: state/federal background check, fingerprinting, AZ tax records check (last 5 years).
- Short work histories or purely switchboard/dispatch call center experience are not a good fit.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Salary : $20