What are the responsibilities and job description for the Collector position at Southwest Mobile Storage, Inc.?
Southwest Mobile Storage is seeking a motivated and detail-oriented Collector based on performance and business needs. This individual will be responsible for managing past-due accounts, securing timely payments, and maintaining professional relationships throughout the collections process. Pay Rate $22-$25.
Key Responsibilities
- Proactively contact customers with delinquent accounts to negotiate and establish payment plans.
- Prioritize accounts to ensure effective follow-up and resolution within target timelines.
- Professionally manage escalated collection situations and resolve them constructively.
- Perform light skip tracing to help locate clients with outdated or missing contact information.
- Maintain accurate documentation of all communications, agreements, and outcomes.
- Collaborate with internal departments to resolve payment issues efficiently.
- Meet departmental collection targets while upholding company policies and standards.
Qualifications
- 2-year prior experience in collections, customer service, or a related field preferred.
- Strong communication, negotiation, and organizational skills.
- Ability to work independently and maintain professionalism under pressure.
- Familiarity with skip tracing techniques is a plus.
- Proficiency in record-keeping and documentation.
Job Type:
Full-time, Onsite. *Not a Remote Position*
Main Office Location:
1005 N 50th St Phoenix, AZ 85008
Who We Are:
Southwest Mobile Storage is a family-owned shipping container business founded in 1995. Our strength for more than 30 years comes from the specialized knowledge and passion of our people, along with serving over 24,000 commercial, construction and residential customers.
Equal Opportunity Employer:
Southwest Mobile Storage Inc is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants.
Salary : $22 - $25