Service Parts Coordinator

Location: Green Bay, WI (or adjust as needed)

Schedule: Full-Time, Monday–Friday (core business hours)

Position Overview

We are seeking a detail-oriented and customer-focused Service Parts Coordinator to support order processing and customer communication. In this role, you will serve as a key point of contact for both internal teams and external customers, ensuring accurate order entry and timely communication regarding parts, pricing, and delivery.

Key Responsibilities

• Accurately enter customer orders into the SAP system, including part numbers, quantities, pricing, billing, and shipping details
• Provide customers with information on spare parts pricing, availability, and delivery timelines via phone, email, or written quotes
• Utilize inventory management software, Microsoft Office tools, and other systems to support daily operations
• Answer incoming calls and respond to customer inquiries in a timely and professional manner
• Act as a liaison between departments including manufacturing, engineering, purchasing, and shipping
  
  

Qualifications

• 6 months to 1 year of related experience, or an equivalent combination of education and experience
• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Basic proficiency with computer systems and office applications
  
  

Preferred

• Associate’s degree or technical certification
  
  

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.